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Nyle Maxwell Chrysler Jeep Dodge of Taylor

(315 reviews)

Reviews

(315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New Car

Service and attitude at this dealership is second to none. Very pleasant experience buying a new car, not pushy like other dealers. Highly recommend this dealer and ask for Edgar to help you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing such wonderful feedback. At Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor, our team is committed to providing every guest with an exceptional experience and it is great to hear that Edgar hit the mark. We look forward to taking care of you in the future!

2020 Jeep - yes, it is mine!

Had been thinking about trading back into a Jeep. So, we took our 2018 Challenger and our 2008 Jeep Wrangler and traded them in for a 2020 Billet Silver Jeep JL Rubicon Recon Edition! I didn't even know how much I loved silver! Thank you so much Preston Rhoades and the rest of the Nyle Maxwell Taylor Team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dawn - Congratulations on your 2020 Billet Silver Jeep JL Rubicon Recon Edition! We are so glad to hear that you're a happy customer. Thank you for sharing feedback about Preston and Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor.

2nd Jeep Wrangler in 2 years

Our 2009 Wrangler was starting to show its age and we had given it to our son 10 years ago and he was ready to upgrade it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Phillip - Thank you for trusting us with such an important purchase! We hope that your son is enjoying his new vehicle. Safe driving to you and your family.

Best experience ever. Found a car online. 2019 charger...

Best experience ever. Found a car online. 2019 charger rt. Went to the dealership and the car was there at the advertised price. Great experience overall. I drove 150 miles to buy from this dealer and will again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kenny was the best! He was very helpful, easy to work...

Kenny was the best! He was very helpful, easy to work with, and pleasant to talk to. He was very knowledgeable about the vehicle. He went with us for a test drive and answered all questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Customer service. Kenny Robinson was super helpful...

Great Customer service. Kenny Robinson was super helpful and made Us feel right home. Their Dealership is top notch and I will return. Thank you Eddie Salinas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nil Maxwell did a real good job with us. We recommend...

Nil Maxwell did a real good job with us. We recommend them as a place to buy a car. Good price had the car ready when promised.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Cherry

Kenny Robinson was our Sales Professional. He embodies the title! Even entertaining our 4 and 6 year old grandsons. I highly recommend Nyle Maxwell in Taylor Texas and ask for Kenny!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words! We are so happy that Kenny took good care of you and your family. Here at Nyle Maxwell Chrysler Dodge Jeep Ram of Taylor, providing exceptional customer service is always our goal, and we couldn't be more pleased to hear that we hit the mark. We will be sure to share your kind words with Kenny!

New truck still isn't fixed

I bought a 2019 ram lone star with 17 miles, now it's got 12,000 miles on it. I've been to the dealership 6 times to get it fixed and it's still not right. Same issue different day. A/C shuts off on its own. Radio quits working. Back up camera malfunctions. On cold starts it's extremely rough and wants to die. I went ro the dealership today to day to pick it up and I decided to give up on getting it fixed and just get a new truck figuring they would work with my since I've bought 3 other vehicles from then. Nope not even. Im $17,000 up side down so no.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Adam - I do understand your frustrations here and am sorry for the issues you experienced with your truck. Customer satisfaction is our priority and I'm going to look into what happened here to see if there is anything I can do to help. I will be in touch. Thank you, Jason Lynch - New Car Manager - 512-218-5300

Rubicon Purchase

Great experience, the Nyle Maxwell team was very professional. They where incredibly helpful in finding the perfect vehicle for me. The finance team worked really hard to find me the best financing options. I am very pleased with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.