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Nyle Maxwell Chrysler Jeep Dodge of Taylor

(315 reviews)

Reviews

(315 reviews)

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FRIENDLY

Friendly, courteous service writer staff efficiently notify customer of their maintenance issue with a realistic work completion estimate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for your review! Our service advisors are the best. they listen to all what is or may be wrong with the vehicle and they go the extra mile and follow up with the mechanics to make sure all issues are addressed. We have a high FFV (Fixed First Visit) ratio, and that means a lot, That means it's fixed right the fist time! How important is that. Our service department also has vehicles that are loaner vehicles if the vehicle needs to be kept here for longer periods of time. That is also important! I do appreciate your review! See you again soon! Chance Snook, Sales Manager, Nyle Maxwell Dodge Chrysler Jeep Ram in Taylor Texas.

courtesy

Here for service...always friendly and helpful . .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Our service department ROCKS! Thanks for your review. We always do our best to please our customers. I think that is partially why we have such a great customer base in Service and in Sales. Our repeat customers like the way they are treated and some actually drive 50+ miles just to do their service here. I met a man that lives in Harker Heights that drives here every 3000 miles to get his oil change and has a cup of coffee. That is AWESOME! I know you live locally and I know our Taylor people know we are the best kept secret around! Word is getting out. I do appreciate your review! See you again soon! Chance Snook, Sales Manager, Nyle Maxwell Dodge Chrysler Jeep Ram in Taylor Texas.

loved it

It has been a wonderful experience. I really like the staff ,they are very helpful and fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Kayla for your review! You are great! Thanks for choosing us her at Nyle Maxwell Dodge Chrysler Jeep Ram in Taylor. It's great to hear our local people love us. We just need to spread the word and let everyone know, so they can have a wonderful experience like you did. We hope you stop in sometime and say Hi. Thanks again for your review, and see you again soon! Thanks again for your review! Chance Snook, Sales Manager, Nyle Maxwell DCJR, Taylor, Tx.

best in town

Experience was great faster than expected and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Kyle! Our sales staff is extremely knowledgeable of their vehicles they are selling. They are confident in the products they sell. That means a better experience for our customers. There is something to be said about being on the outskirts of town. Friendly atmosphere, and easy buying experiences is what we try to accomplish here. It's great to hear about the experiences from customers like you that have a great buying experience here. Thanks again for your review! Chance Snook, Sales Manager, Nyle Maxwell Dodge Chrysler Jeep Ram, Taylor, Tx.

Friendly Staff

Excellent service dept, Friendly staff .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks Jennifer for your review! Another great review for our GREAT service department! They do have many people with smiling faces that come and go while doing service work to their vehicles. Our service department takes care for our customers needs and wants. Thanks again for your review! Chance Snook, Sales Manager, Nyle Maxwell Dodge Chrysler Jeep Ram in Taylor Texas!

Nice!

Always friendly and helpful. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fast Response

Came for recalls on my truck, easy checkin. Staff has checked in with me if I need anything. Will continue to come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Great job Service Department. I have always heard we have the best service department around and you helped verify that. As long as the parts are available, they jump right on the issues and take care of them quickly. My service advisors quickly advise the techs back there and communicate with our customers on what is wrong on their vehicles. I will be sure to pass along the good news to our service department that they received a great review. Thank you for your time and getting us a great review! Thank You! Chance Snook Sales Manager, Nyle Maxwell Dodge Chrysler Jeep and Ram, Taylor, Tx.

Very happy!

Always great, I always deal with Dave and he takes care of every detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Bob for taking your time out to let us and everyone reading this that you are "very happy" with your last experience here at Nyle Maxwell Dodge Chrysler Jeep and Ram here in Taylor. We do strive to be the best and make all of our customers very happy. This store has such a great reputation that we have a high repeat and return customer standard. We appreciate your business and we will see you again soon! Thank you again for your time and your review! Chance Snook, Sales Manager, Nyle Maxwell Dodge Chrysler Jeep and Ram, Taylor, Texas.

Nice place

Great and wonderful service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Charles for your review! I appreciate your time to let us and everyone that reads this that you had a great experience here at Nyle Maxwell Dodge Chrysler Jeep and Ram here in Taylor Texas. There are so many people that come here that say they have heard great things about us here in Taylor, and it's good that these reviews will help them come to us and get great service here as well. I had a customer the other day from Temple that said they heard great things about us and had to come see for themselves. I do appreciate your time and hopefully we will see you again soon for your routine service of your vehicle. Thank You, Chance Snook, Sales Manager, Nyle Maxwell Dodge Chrysler Jeep and Ram, Taylor, Texas.

Satisfied Customer

Great group of family crew. Very professional team. I always get top service here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your review of or great service department. We are a tight group family here. We take care of each other as well as all of our customers. You know a lot of our customers are like family to us. We have customers stop in and just say "Hello" and some even bring us deserts they made for us. I have gained a few pounds over the last few months! I do thank you for your business here. Please come say "Hi" to us the next time you are in the area. We love to see our customers as much as possible, even if there is no particular reason to. Thanks for your review! See you soon! Chance Snook, Sales Manager, Nyle Maxwell Dodge Chrysler Jeep Ram in Taylor Texas!