Skip to main content

Nyle Maxwell Chrysler Jeep Dodge of Taylor

(315 reviews)

Reviews

(315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Was there for a recall

It was a very pleasant experience. The staff was nice, and got the job done in a very professional type matter. Also gave directions home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

wonderful

Always a great experience! We have bought many cars from here. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

FANTASTIC! It makes me extremely happy that you did a review for us here in Taylor. As a repeat customer, it makes me even more happy that you have a great experience everytime you come in. Your business is very important to us. I hope that when you come back in you come tell us all "Hi" and stay for a while. We will see you again soon! Thanks for your business, and will see you again soon! Thanks for your review! Chance Snook, Sales Manager, Nyle Maxwell Family of Dealerships, Taylor, Tx.

Better than the other guys in town

Engine light came on and another dealer south wouldn't even pull my jeep in for codes, mind you it was overheating, told me to schedule an appt 2 weeks out...came to see Kaspar, he's the man. New cooling fan and a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Impression

The staff are always helpful no complaints with customer service. .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Marie for letting everyone know you had a great experience here at Nyle Maxwell DCJR in Taylor! Our staff here always tries to be helpful no matter the situation. Our service department definitely defines the word "helpful". When there is a problem, they do their best to fix it, and do it quickly. Thanks for your business, and will see you again soon! Thanks for your review! Chance Snook, Sales Manager, Nyle Maxwell Family of Dealerships, Taylor, Tx.

Fast and Helpful

Great customer service, however, appointment times seem to be longer than expected and defeats the purpose of scheduling an appointment. Despite that, everyone is very welcoming and will return just expect to wait a while.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Cristal for your review. We do tend to get a little backed up at times when unexpected things happen. It doesn't happen all the time, but it does happen. I am so glad to hear you had a great experience with everyone who helped you. We are extremely friendly here, and we are always glad to help. Hopefully next time you will not have to wait so much. Our service department is AWESOME! We have so many people coming out here to Taylor to get their service work done, because we do great quality of work. I have worked at other dealerships in the past, but I will say that this one has so much repeat and referral business. Just like you! Thanks for your business, and will see you again soon! Thanks for your review! Chance Snook, Sales Manager, Nyle Maxwell Family of Dealerships, Taylor, Tx.

Thanks you very much!

I'm very pleased with the service that I receive from Nyle Maxwell. I have been to several other dealerships in the area and the staff at Nyle Maxwell is far superior in customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks for your review Michael! We strive to be the best here at Nyle Maxwell in Taylor. Our service department is definitely one of the best. Some of the mechanics here have been here for over 20 years. I am fairly new to this store myself, but I have heard nothing buy great things about this store. People from all over heard I came here to Taylor, and they said I was lucky. They said this store is the best at customer service, the best at service, and the best at making the customers feel welcomed and relaxed. They are correct! I have worked in big cities, and medium sized towns, but this store is wonderful. I will agree that Nyle Maxwell Dodge Chrysler Jeep Ram in Taylor Texas is "superior in customer service". Thanks again for your review! Chance Snook, Sales Manager, Nyle Maxwell Dodge Chrysler Jeep Ram in Taylor Texas.

Satisfied Customer

Very helpful and courteous employees; and interested in my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thanks Joseph for your review! The staff here is the friendliest I have ever seen. Some of these people here at our store have been here for over 22 years! If that doesn't say what a great place is, then I'm not sure what is. There are several people that have been here for a long time. Salespeople, service technicians, managers, office staff, etc... It's a breath of fresh air to know that you are coming to a place with a pleasant atmosphere, knowing you will be taken care of the best way possible, and to be completely satisfied with the results. Thanks again for your review! Chance Snook, Sales Manager, Nyle Maxwell Dodge Chrysler Jeep in Taylor Texas!

Pleasant Experience

Very easy and pleasant experience buying the vehicle of my dreams. Thank you everyone at Nyle Maxwell Taylor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Maria you are the best! I hope the vehicle of your dreams is the best you have ever imagined and then some! We try our best to make sure everyone gets the "easy and pleasant experience" that you received. We do our best everytime. We are true to our word. We are the ones that should be thanking you. With outstanding customers like you telling everyone about your great buying experience here at Nyle Maxwell Dodge Chrysler Jeep Ram in Temple, we will surely get the word out. Thank you Maria! Enjoy your new vehicle. Next time you are in the area, please stop in and say "Hi". We love to see our past customers returning in the future! Thanks for your review! Chance Snook, Sales Manager, Nyle Maxwell Dodge Chrysler Jeep Ram in Taylor Texas!

Great, easy and smooth transaction!!!

Great customer service from my rep. Ryan lemcke!Great price and car! Internet website was very helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Great job Ryan! Thank you Randy for your review! Ryan is a great Salesperson here and I am glad you had a great experience with him. He is one of our best salespeople here. He takes his time, listens, and responds to our customers quickly. He has his computer linked up with his phone, so he is very quick to respond. Ryan Lemcke is great on the internet as well as in person! I am so glad to here he has another satisfied customer! Thanks for your business, and will see you again soon! Thanks for your review! Chance Snook, Sales Manager, Nyle Maxwell Family of Dealerships, Taylor, Tx.

Definitely Recommend

Raul is always very helpful and professional when dealing with me. Recommend him for anyone of my friends looking for vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for the awesome recommendation, Taylor! We love hearing our team was able to provide a great experience worthy of the referral you mentioned. Enjoy your new car and thank you for choosing The Original Nyle Maxwell!