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Mullinax Ford of Mobile

(1,679 reviews)
Visit Mullinax Ford of Mobile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (888) 518-2374 (888) 518-2374
Used (888) 518-9468 (888) 518-9468
Service (888) 363-0306 (888) 363-0306

Reviews

(1,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Mobile from DealerRater.

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Good experience

Overall good experience. Salesman was very knowledgeable. Would buy from again. Might not finance there again though.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mr. Andy Cain

The car buying experience at Mullinax was outstanding. The salesman Nelson was extremely knowledgeable of the Ford Explorer Sport, Doc in Fianace was very helpful and also very knowledgeable of the extended maintenance options, also the dealership was very pleasant and relaxing. Once again, overall a 5 Star experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome experience

I had the most pleasant experience with everyone I dealt with at Mullinax from my sales guy Mike Steiber to finance. They were not pushy at all. Mike has called me several times just checking on me and making sure I know how to operate all the bells and whistles on my new 2017 Ford Explorer!! I would recommend them to ALL my friends and family !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Don/Pat

The sales rep went all over the lot with me on a hot day until I found a truck I was comfortable with. Everyone was polite and helpful. Very easy transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best service by far.

This was my first time purchasing a car and it definitely was a scary experience. Mullinax Ford wasn't my first choice, but with the help of Patrick and Terrance, it was the smoothest transition made and the better decision. I appreciate all their help. Thanks, guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchaser

Excellent experience. Found vehicle on line and worked with Derek Montalvo, Internet Sales. Live in NW FL and was able to review vehicle, negotiate price for the new car and my trade-in, and obtain financing all through e-mail, text and phone. Drove to Mobile to complete signing docs and swap vehicles-seamless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Quick and easy!!!

Quick and easy!! Good selection, Shannon Moore was my salesman very knowledgeable this is the 5th car we have purchased from Shannon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!

Salesperson was wonderful, answered all of our questions. Pricing and financing went very smoothly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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F-250 purchased

The price was upfront no hassle easy purchase! The salesman was patient and was not pushy at all and overall a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford F150

Derick made the process quick as possible seemed efficient and friendly.Hope we can continue to be a Ford family for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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