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Mullinax Ford of Mobile

(1,679 reviews)
Visit Mullinax Ford of Mobile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (888) 518-2374 (888) 518-2374
Used (888) 518-9468 (888) 518-9468
Service (888) 363-0306 (888) 363-0306

Reviews

(1,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Mobile from DealerRater.

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Helpful, courteous, sales staff. Great website with Carfax

Hassle free. No haggling. Up front pricing. Nice and friendly staff. Great cars. Good service plan. James Hankins is a pleasure to work with. The website was especially helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Truck shopping

Looking for a new vehicle is always a process full of surprises. Thanks to Bennie Howard... Mullinax eliminates most of those. If a new vehicle is your goal,then definitely check them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good experience

I was looking for a new vehicle after my previous one was totaled in an accident. I first looked online and found a vehicle I was interested in. I sent an email and was contacted quickly by Derek Montalvo. Derek was great to work with! The vehicle I inquired about was actually in Florida but Derek suggested a couple that were very similar in the Mobile location. I went by the dealership, test drove the vehicle and was ready to purchase. Because I was still waiting for insurance to settle, I put down a deposit and went through the the rest of the needed paperwork. The insurance settled quickly and I returned just a few days later to sign paperwork and take delivery. I met with the finance manager and told him I wanted apply the deposit to the purchase. It wasn't until I got home and looked back over the paperwork that I realized the deposit was not applied, so I had to call back to get it refunded. Then, a little over a week later, Derek contacted me to say the finance manager needed me to come back in to sign some more paperwork. When I went back in, it was all of the paperwork because the wrong date was used on all of the original paperwork. It was these issues that caused me to only give a three star rating. Dealing with the sales department was great, the finance department not so much. Still, I would recommend this dealership. There is no back and forth on the sales price. the price listed is the price, and based on research, was a fair price.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Experience Would Highly recommend

I had an excellent experience with Mullinax Ford. I will not purchase another vehicle any place but there. They were professional, fast,courteous, and very upfront with every detail.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2017 F150 STX Mullinax Ford Mobile Alabama

My salesman Nelson Easterling was excellent, he was very knowledgeable and courteous. Finance Manager was great too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Highly Satisfied Purchase Experience

We worked with Derek Montalvo. He was not the typical car salesperson. We could tell that he genuailly cared about us as people. We made the drive over to Mobile Alabama from Slidell, LA to purchase and would do it all over again in a heart beat just to work with Mr. Montalvo. Thanks Derek!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experice!

I was looking for a new F150, I looked at three dealers closer to me and they were a hassle with dealer fees and ad ons. I got the truck I wanted, the price I wanted, and didn't have to deal with any of the issues I had to deal with at other dealers. Michael my salesman was awesome, if he didn't know something he didn't make it up he said hey let me check with you, instead of just making something up, which we have all been there before with a car dealer. He had awesome follow up, he was friendly but not pushy. I had the deal done over the internet/phone/email. As I was driving in to get my truck I thought ok here we go I am sure there is going to be some kind of issue or something will come up and I will be here all day and fighting for what they promised. But, to my surprise it was like here is your paperwork, lets go check out your new truck, I kept waiting for something to come up and it never did. I was in and out in about 1.5 hours and that was with checking out my truck and my trade in. Next time, I will start at Mullinax and end there. Seriously just save yourself time, money, energy and buy from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2nd Vechicle from Mullianx - They just make things easier

I was looking for a new F150, I looked at three dealers closer to me and they were a hassle with dealer fees and ad ons. I got the truck I wanted, the price I wanted, and didn't have to deal with any of the issues I had to deal with at other dealers. Michael my salesman was awesome, if he didn't know something he didn't make it up he said hey let me check with you. I had the deal done over the internet/phone/email. As I was driving in to get my truck I thought ok here we go I am sure there is going to be some kind of issue or something will come up and I will be here all day and fighting for what they promised. But, to my surprise it was like here is your paperwork, lets go check out your new truck, I kept waiting for something to come up and it never did. I was in and out in about 1.5 hours and that was with checking out my truck and my trade in. Next time, I will start at Mullinax and end there. Seriously just save yourself time, money, energy and buy from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Buyer

My husband and I drove from Pensacola after shopping online. The salesman had the vehicle ready and gave me all the info requested in advance. The price was several thousand dollars cheaper with no dealer fees which saved us a lot of money. Great staff and friendly service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought two cars on the same day.

My husband and I bought two cars on the same day from Mullinax Ford. We had a wonderful experience. They managed to make what is usually a very stressful experience very comfortable for us. We will definitely buy from them in the future and recommend them to all of our friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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