Mullinax Ford of Mobile

Shannon was great. He was very knowledgeable and explained the entire process. Will definitely be going here for my next vehicle.

Hassle free, upfront, work with you. Customer service is great, and you can be in and out within a day or maybe two.

Mullinax did the best job of meeting our needs. We will only buy from Mullinax!

Everything when as described, there sales persons are very professional and knowledgeable about the Ford product

Willing to make everything about buying a new truck easy and pleasurable as it can be. Very informative about everything that is available but don’t try to force it on you.

What a great place to buy a vehicle! This is the second vehicle I bought from Mullinax Ford of Mobile and I won't go anywhere else. You're treated with respect as a customer and offered a very fair price for your trade-in and a no-fee price for the vehicle you purchase. I dealt with Shannon Moore who was a terrific salesman and Terrance Long (?), the Finance Officer. Both were a pleasure and both were honest and straightforward. I drove over 100 miles, bypassing other Ford dealers to buy my new F-150 from Mullinax Ford of Mobile.

Mullinax Ford of Mobile is a great place to buy a vehicle. The sale people are great, and the service department is excellent.

It was actually very smooth going, no1 bombarded us,, no 1 was pushy, it was quik easy and I'd definitely tell friends to go there to purchase a car or truck, mike our sales consultant explained everything, there were no hidden surprises, definitely a comfortable car buying experience

Buying a car can be challenging. For me, the biggest obstacle is finding a decent salesperson to work with. I have experienced quite a range of salespeople in my life. I have literally run with my friend across a parking lot away from a salesman that was so overbearing. I have also been snubbed plenty of times by dealers who refuse to even unlock a car for me because they perceive I will not buy a car from them for whatever reason. I have even been told that, “I don’t think you can afford this car, so I am not going to unlock it.” More recently, I had an experience at a local dealership that refused to tell me the price of any vehicle on their lot. Apparently, it was a “special event”, but I had never experienced a dealership not being able to tell me the price of a vehicle. Instead, they said I should have done my homework to know what to offer… This is just NOT my style. The manager followed me all the way back to my vehicle as I was leaving talking my ear off to try to get me to stay. At this point I go to a car dealership with complete dread. Sometimes, salespeople can really be a tremendous pain, and this is not what I experienced at Mullinax Ford. Never in my life have I had a better experience at a car dealership. My husband and I went to Mullinax to look around. “It’s 2021.” “Cars are limited.” “Salespeople have the advantage.” All of these were ideas floating around my head. We looked at a few Ford Broncos in the show room. I thought they were cool. The vehicles were unlocked. This was a great relief after I set off an alarm in a vehicle at another dealership. This is when we first met Chris McGraw. We talked about the Bronco. He also told us that Bronco Sports were more available at the time but that they did not have one available at the moment. One of his co-workers had a Bronco Sport and let us sit in and have a look at his. This is next level service! We were also interested in the new Mavrick truck but they were not available yet.  We thanked Chris for his time and I kept in touch with him periodically by text (me texting him, and him only responding to what I asked). The more I looked at the Ford Bronco online, I became more sure that this was the car for me. My last several vehicles were all convertibles, but I wanted a vehicle that is further from of the ground. I called Chris again several months ago to ask about ordering a Bronco. Mullinax had a few that would be arriving several months later. I was given details with the price and paid a down payment that day. When the Bronco arrived this week, the dealership held to that price. They gave me a great deal of my trade in. They found me the best interest rate available and before I knew it, I was driving away in my new Ford Bronco having had the best car purchase experience of my life. I am grateful for this dealership and have already referred a friend. Thank you!

My vehicle has a radio problem from the day it was delivered. My salesman is a great guy but has a little bit of an issue following through on things like this I’m still not getting any information.