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Mullinax Ford of Mobile

(1,642 reviews)
Visit Mullinax Ford of Mobile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 9 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (888) 518-2374 (888) 518-2374
Used (888) 518-9468 (888) 518-9468
Service (888) 363-0306 (888) 363-0306

Reviews

(1,642 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Mobile from DealerRater.

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Was please until the salesman failed to follow through...

Was please until the salesman failed to follow through with replacement of the windshield that was broken at time of purchase.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I apologize for the delay in getting the windshield taken care of. From what I understand we initially missed the invoice you sent over for reimbursement. It has been turned in and will be processed. If you need any other assistance or have any questions please do not hesitate to contact us. Thank you

I got a smooth deal from Robert with my 2021 Mustang...

I got a smooth deal from Robert with my 2021 Mustang completely satisfied with that

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Tom. Congratulations on your new Mustang! We know you'll enjoy it. We are happy we could make your experience a positive one. Thanks for the five -star rating and the kind words about Robert. We will be sure to let him know that you spoke highly of him. Safe travels!

Great people and I like the way the pricing is set up,...

Great people and I like the way the pricing is set up, makes an easier, hassle free deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the five-star rating! We are happy we could make your experience easy and hassle-free. Safe travels!

Derik Ankage is the best salesman I have ever had the...

Derik Ankage is the best salesman I have ever had the pleasure to deal with. He was not pushy but has went above and beyond. Although I am having some problems with the truck Derik is still helping me in ways that most salesman wouldn’t he is awesome!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five-star rating and the awesome comment about Derik! We're happy that he made your truck-buying experience simple and stress-free -- and is going the extra mile to continue helping you out. We will pass along your kind words. Safe travels!

Good experience! First time customer, we will use again....

Good experience! First time customer, we will use again. Personnel responsive and worked to get everything right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Kimvarnado, thank you for your wonderful response to the quality of service our Staff provides!

Inquired about a vehicle numerous this received NO...

Inquired about a vehicle numerous this received NO response I asked if drivers seat would be repaired still NO reply back, was willing to pay Cash for vehicle.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Derek resolved every one of my questions even after the...

Derek resolved every one of my questions even after the purchase was finalized. He was very responsive and transparent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hagenmgmt, we're pleased to hear everything was completed to your satisfaction! We'll pass your kind words along to Derek!

They sent me an email offer for my trade but did not...

They sent me an email offer for my trade but did not honor it. My salesman, Blayde, was fantastic. He’s the only reason I didn’t go to another dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My salesman was very helpful. He understood my situation....

My salesman was very helpful. He understood my situation. And he was helpful in aiding me in my selection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rflan8569, thank you for your wonderful response to the quality of service our Staff provides!

I had a very pleasant experience of purchasing my vehicle...

I had a very pleasant experience of purchasing my vehicle from this dealership Christian kept me updated on all transactions and treated me with the upmost respect and care I would recommend this dealership to everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Marilyn, thank you for your wonderful response to the quality of service our Staff provides!