Reviews
Enjoyed the process. The wife is happy with the Explorer....
Enjoyed the process. The wife is happy with the Explorer. Excellent thank you Keith and Doc!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joeymcdonald, thank you for your kind words and congratulations on your new Ford Explorer!
Do not go to this dealer absolutely rude
I do not recommend this dealer what so ever I told them I didn’t want to do in-house and they stop answer and would not send any buyers order when I was at the credit union also Sam Cannon Patrick S and Jacob didn’t want to give any information once I told them I’m going to the credit union instead of in house.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am sorry your experience was not to your satisfaction. According to our records you submitted an online application for credit on 11/30/21. I spoke with Jacob and Patrick, they stated we were unable to get an agreeable finance approval through the dealership. Sam said he did sent over the buyers order to your the credit union in Louisiana on 12/3/21 and that was the last communication we received. I am sorry if we did not follow up with something on our end. I can assure you we have no problem assisting with a purchase whether you finance with us or a finance institution of your own.
Outstanding service with no games or gimmicks. Just plain...
Outstanding service with no games or gimmicks. Just plain language and honest communications. Margaret was awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mark. We appreciate the five-star rating and your kind words about our dealership. We'll be sure to let Margaret know that you mentioned her. Safe travels!
we worked with shawn to purchase our f150, great...
we worked with shawn to purchase our f150, great customer skills, great follow up. would purchase a truck again from mullinax.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new F-150! We're happy that Shawn was ble to make your buying experience friendly, efficient and hassle-free. Enjoy your truck! Safe travels.
Really great expierience at mullinax jim was great would...
Really great expierience at mullinax jim was great would return here agian to make a purchase
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jane. Thanks for the five-star rating and the great comment about Jim. We're happy that he was able to make your experience a positive one. We'll be sure to pass along your kind words. Enjoy your new vehicle! Safe travels.
It east to deal with the staff. The staff were very...
It east to deal with the staff. The staff were very friendly provided great help in sale process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Sidneyrivers343. Thanks for the five-star rating. We are happy we could make your experience a positive one! Enjoy your new vehicle. Safe travels.
They were very nice and I did not have to spend the day...
They were very nice and I did not have to spend the day there trying to get out. I would recommend them to all. Shannon was very helpful in setting the car for me. Great team work.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mikebbond001, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!
Working with Mullinax was very simple and straight...
Working with Mullinax was very simple and straight forward. I loved that we didn’t haggle back and forth over the price and that they don’t have any extra dealer fees. Christian only showed me the one truck that I came to see and didn’t try to talk me into anything else or more expensive, Mike worked out some great financing, and I left with the truck. Very simple and fairly quick. Great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cdemouy, thank you for leaving such a great review and a five-star rating. We are happy we could make your experience simple and stress-free. We'll be sure to let Christian know that you spoke highly of him. Enjoy your new truck! Safe travels.
As I walk into the dealership I could not but notice how...
As I walk into the dealership I could not but notice how clean and refreshing it looked. The employees were very attentive and helpful to my needs. I would highly recommend this car dealership to anyone looking to purchase a Ford product.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful recommendation and the five-star rating! We appreciate the kind words about our dealership and the attentiveness of our team. Everyone here is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Safe travels!
Good overall experience and satisfied with customer...
Good overall experience and satisfied with customer experience and satisfied with purchasing experience Would recommend to anyone in the market
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great recommendation and the high star rating. We appreciate your taking the time to let us know about your experience. Enjoy your new vehicle! Safe travels, and we look forward to being of service to you in the future.