Reviews
New to us 2017 F-250 Super Duty Lariat
We love our Truck and the process was very easy and went through very efficiently.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Marcus, thank you for your wonderful response to the quality of service our Staff provides! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!
Oil Change
Dewey in the Service Department is very courteous and responsive. II had made an appointment and was on my lunch hour. Dewey asked if I had eaten and I said no. Dewey offered to have me taken somewhere to get food. I declined but thanked him for the offer. He let me know when my car was on the rack and when it was almost completed. The Service Department was able to provide my service and get me back on the road within the hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great buying experience
I researched heavily. I knew there was probably more inventory a short drive from Waycross. But I didn?t want to do business in Jacksonville or Baxley. I felt no pressure whatsoever to buy from Mr. Gerald. He was very patient. Glad I did the research, and stayed local. Thankful Robbie Roberson is a great supporter of youth sports and the FCA. Even pleasantly surprised with a Gideon?s New Testament in my glove box.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jennifer, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
Warranty repair to drivers seat
We were in at appointed time and out within the time stated by our service writer Dewey
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello John, we're glad to hear your service was completed in a timely manner. We appreciate your review, and we are always more than happy to assist you if anything else comes up. Take care!
New Ford F-150
No high pressure approach, answered all my questions
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
Service dept is awesome. Always easy to talk to and very professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
f150 in for service
outstanding, the courtesy car service is awesome. the staff is knowledgeable and friendly, the servicing was done in a timely manner. the truck was was left neat and clean
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service
Always room for improvement. Had car serviced. Took about an hour and a half for oil change and tire balance and rotation. But still didn?t fix the vibration I thought the balance would fix. But always friendly and kind. Enjoy sitting in the front lobby.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Peter
Outstanding! The staff is very knowledgeable and friendly. The coffee and donuts for service customers is a great touch, since I prefer early appointments!?
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Peter, thank you for your positive review! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Please come see us for any future needs!
Car for Christmas!What a gift!
Had two cars, one needed a transmission other about $3000 in work and didn't have the money. Leevon at Robbie Roberson helped get us in a honda accord so I can get to work and take son to school. As well as check on my mom. It was a blessing to get a reliable vehicle and to stop borrowing my mother in law's car. Nothing like your own. Thank you for helping us everyone at Robbie Roberson. Great experience and great service if you are in need of a car or truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Verna, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!