Reviews
gmcmaster
my experience at Robbie Roberson Ford was excellent as it was the other times i have bought new cars from the financing was so smooth and the sales staff was great making it a awesome buying experience for me
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gary, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Service
I always get my truck serviced here. Appointment is easy to schedule, service is prompt & everyone is friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Vickie, we are happy we could make your experience a positive one! At Robbie Roberson Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Poor service
Robbie Roberson had my truck for 12 days and never even looked at it. I called them and was lied to about it. After 12 days I went and got it and carried to Mike Burch in Blackshear Ga. They got right on it and said they would have it fixed in a couple days. I called Robbie Roberson and talked to him about it he was very nice but I still feel like the service department needs better oversight.12 days without even looking at it or a call to tell me they could or couldn’t fix it.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello John, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at your earliest convenience and we will do our best to make this right. Jerry May at (912) 283-3131
Purchase of a 2022 Bronco Sport
Very satisfied with completely courteous and professional service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
Everything was excellent as usual. Waiting room was great and the manager did a great job.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Hubert, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Donald
Good buying experience . Good Dealer Building. Friendly people.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very Satisfied
I have been using this dealership over ten years and they have always been very nice to me. I bought my former vehicle from them over 10 years ago, and had them to order a 2021 of the same kind for me this year. I am very satisfied with their service and plan to have them maintain my new vehicle, just as they did my old one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lawanna, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Service and sales
Excellent service knowledge friendly have a excellent attitude and it shows
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robbie Roberson
The team at Robbie Roberson will always get my business I have no complaints
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Owner
Fast service with a knowledgeable staff.!!!!!!!!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, we're so pleased to hear that everything was completed so quickly and to your satisfaction!