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Mitchell Hyundai

(1,378 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award
New (334) 390-7043 (334) 390-7043
Used (334) 390-7106 (334) 390-7106
Service (334) 390-7027 (334) 390-7027

Reviews

(1,378 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mitchell Hyundai from DealerRater.

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They did a good job on my car but I to wait took so long.

They did a good job on my car but I to wait took so long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review.

They did a good job on my car but I to wait took so long.

They did a good job on my car but I to wait took so long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We re constantly trying to reduce wait times. We will continue to provide quality work while maintaining speedy service.

Everything went very well, everyone was friendly and

Everything went very well, everyone was friendly and helpful. I will be coming back again. I like that they inspect my car and gave me a printout.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your service business and your review. We appreciate the opportunity to be of service and look forward to your return.

Very pleased with the dealership but we took my

Very pleased with the dealership but we took my daughter’s car in for service because the check engine light was on. It seems that Dean only checked some things and reset the light. Nothing was fixed, the light came on again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Sorry for the issue. Our service manager will reach out to you shortly and resolve your issues.

They got my Tucson in and repaired in a timely manner.

They got my Tucson in and repaired in a timely manner. They called me to notify me what the repairs needed to be done. I was back in my vehicle the next day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Glad your service went well. We look forward to seeing you again soon.

Took good care of my vehicle.

Took good care of my vehicle. Appreciative of the honest feedback and courtesy. Very different from other Hyundai dealership where I purchased my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the opportunity to be your dealer of choice. Please come back soon.

The salesmen was absolutely great and got me a monthly

The salesmen was absolutely great and got me a monthly payment that works perfect for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the opportunity to be your dealer of choice. We look forward to serving you in the future.

You can’t get better service anywhere and I have

You can’t get better service anywhere and I have experience a lot in different businesses

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review and the kind words. Come back soon.

The dealership was very clean and well kept, everyone was

The dealership was very clean and well kept, everyone was very friendly. The waiting area was very nice as well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We appreciate the opportunity to be of service.

All were professional n polite but your company gave me

All were professional n polite but your company gave me a pole that locks on my steering wheel n doesn't fit good n once I almost couldn't get it off ,it took about 15 minutes to finally get it off.so I can't use it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and your business. We apologize that you are having issues with the steering lock bar. We can certainly inspect it to insure it is functioning properly. Please contact our service department and they will be more than happy to assist.