Reviews
Owner
Jim Bass service department found the oil leak I had on my 150 and had it out in no time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, thank you for taking the time to review our service department. We hope to continue to provide you with quality care.
Replaced windshield
The dealership did an excellent job at replacing my windshield, they got me in quick, and they oil good care of my vehicle. They were courteous and helpful with any questions I had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
TJ, Thank you for the excellent review and for choosing to do business with us. Safe travels!
Jim Bass Cars and Trucks
Reception Desk was friendly and professional. A through inspection was made of my vehicle and service and parts were made and replaced to satisfaction.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rayna, thank you for taking the time to write us a review! We truly appriciate it. We hope we can continue to earn your business.
Vicki
I had an appointment to make repairs due to a recall notice I received as well as have my oil change/all points check. I was in and out in about 1 hour which I appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Vicki, thank you for the review. We love to hear from our customers. Safe travels!
Repair to F350 dually
From start to finish, it was a pleasant experience. Everyone was very nice and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ronie, thank you for taking the time to provide feedback. We are glad to hear you had a possitve experience with our team. Safe travels!
Jim Bass Ford in San Angelo , TX
I live in the DFW area and after searching for the perfect Expedition I found it at the Jim Bass Ford in San Angelo, TX. I recommend anyone in Texas or Oklahoma to purchase their next vehicle from the Jim Bass group. Fantastic Experience! The Jim Bass Ford team was exceptional, polite and extremely professional throughout the entire process. By far, this was the easiest vehicle purchase I have made. It was a very pleasant experience. They get a 10 out of 10 from me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paul, thank you for the fantastic review and for your business! We hope you love your new Expedition.
Maintenance Service F-350
Was traveling in W Tx and needed oil and filter change on my way through San Angelo. Stopped at Tim Bass Ford and Anthony was able to get us in and out within a couple hours. Great service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appriciate you choosing to do business with us. Thank you!
New tires
Tony in the service department is always so helpful. They gave me a loaner to use for the day and the girl that helped me with hat was also great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
President
Awesome dealership been dealing with for years good people
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for continuing to be a loyal customer! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day.
Customer
One of the easiest times I?ve had buying a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.