Reviews
This was by far the greatest car buying experience I have
This was by far the greatest car buying experience I have ever had! My salesman was Chad West and he was phenomenal! I went in told him what I wanted, what I wanted to pay monthly and he made it happen! It all took less than an hour! I have never been happier!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very glad to hear and thank you for the review. Chad is awesome and all of our nice guys are here to help throughout the life of your vehicle! Britton Douglass General Manager
The staff there are always friendly and tentative in
The staff there are always friendly and tentative in making sure you are taken care of. Chad West is awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for the review and I am glad to see that Chad took great care of you. Thank you for shopping Douglass Nissan of Waco! Britton Douglass General Manager
Chad took the time to listen to our requests.
Chad took the time to listen to our requests. He thoughtfully and carefully searched for the vehicles that would meet our needs. We have now purchased three vehicles from Douglas Nissan. With two more teen drivers we plan to purchase another. The sales department was outstanding. The service department also needs to recognized for their quick and detailed service. We highly recommend Chad and Douglas Nissan.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for letting us know how we did. I am happy to see that both the sales and service departments have taken good care of you. We appreciate your patronage and please let us know how we can continue to support! Britton Douglass General Manager Douglass Nissan of Waco
Honest dealership with excellent service and responsive
Honest dealership with excellent service and responsive long term staff that remembers you and treats you like family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow! Thank you very much for the review. We truly appreciate you taking the time to write it as well as shopping with us. Please let us know how we can continue to support both you and your vehicle! Britton Douglass General Manager
I worked with Chad.
I worked with Chad. He was never pushy. He and everyone involved made the process very easy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for the review and glad Chad took excellent care of you. Please let us know how we can continue to assist during the life of your vehicle! Britton Douglass General Manager
What a great experience!
What a great experience! We were looking for our daughter's first car. I had talked with all of the Nissan dealerships in the Austin area and was frustrated with the typical games. Thousands of dollars above MSRP because of "special" dealership add-ons. I called Douglass Nissan and they treated me with genuine respect. They had what we were looking for and didn't try to tack on unnecessary fees and packages. We drove up on a Saturday, test drove the car and bought it on the spot. They delivered on everything they promised and truly went above and beyond to make sure my daughter's first car buying experience was special. We're talking red bow with "Happy Birthday!" and her name decorating the windshield. What a great experience, she was on cloud 9! If you're in the Austin area and looking for a new Nissan, skip the local dealers and call Chad West and the guys at Douglass Nissan of Waco. They really are the good guys.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! Thank you sooo much for telling us about your experience! I am happy that we were able to make your daughters first car buying experience awesome! It doesn't stop there, so please do not hesitate to let us know if you need anything at all! Britton Douglass General Manager
Very honest and low pressure car buying experience.
Very honest and low pressure car buying experience. The wife is very happy with everything!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to let us know how we did. We appreciate your business and thank you for shopping Douglass Nissan!
Chad gave great service and great deal on my certified
Chad gave great service and great deal on my certified pre owned 2020 Nissan Frontier
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the stars and letting us know how Chad did servicing your needs! Please let us know how we can continue to assist through the life of your vehicle! Britton Douglass Douglass Nissan of Waco
I’ve always had a great experience at Douglass Nissan -
I’ve always had a great experience at Douglass Nissan - Chad West provides excellent customer service and great knowledge of their vehicles!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you very much for letting us know how we did. I hope you enjoy your new vehicle and please let us know how we can continue to support! Britton Douglass General Manager
As soon as i pulled into the dealership and got out of my
As soon as i pulled into the dealership and got out of my vehicle, Chad West was outside to help me right away! He did wonderful explaining every detail!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! Chad is awesome and so are all of our nice guys. If there is every anything you need please do not hesitate to let us know! Britton Douglass General Manager