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DOUGLASS NISSAN OF WACO

(437 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:30am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(437 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DOUGLASS NISSAN OF WACO from DealerRater.

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Very honest and low pressure car buying experience.

Very honest and low pressure car buying experience. The wife is very happy with everything!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We appreciate your business and thank you for shopping Douglass Nissan!

Chad gave great service and great deal on my certified

Chad gave great service and great deal on my certified pre owned 2020 Nissan Frontier

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for the stars and letting us know how Chad did servicing your needs! Please let us know how we can continue to assist through the life of your vehicle! Britton Douglass Douglass Nissan of Waco

I’ve always had a great experience at Douglass Nissan -

I’ve always had a great experience at Douglass Nissan - Chad West provides excellent customer service and great knowledge of their vehicles!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you very much for letting us know how we did. I hope you enjoy your new vehicle and please let us know how we can continue to support! Britton Douglass General Manager

As soon as i pulled into the dealership and got out of my

As soon as i pulled into the dealership and got out of my vehicle, Chad West was outside to help me right away! He did wonderful explaining every detail!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you! Chad is awesome and so are all of our nice guys. If there is every anything you need please do not hesitate to let us know! Britton Douglass General Manager

Great service and great salesmen.

Great service and great salesmen. They make you feel like a friend not just a number.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for letting us know how we did. You are not just a number, you are a valued customer and I am glad our actions supported that. Please let us know how we can continue to assist through the life of your vehicle and thank you very much for shopping Douglass Nissan of Waco! Britton Douglass General Manager

Excellent sales experience with Chad and Douglass Nissan.

Excellent sales experience with Chad and Douglass Nissan. Won’t go any other place for a Nissan!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you very much for the stars and for visiting us at Douglass Nissan! Please let us know if you need anything at all!

Dealership is very nice and clean!

Dealership is very nice and clean! Everyone is super friendly as well. The best customer service around in my book. I’ve sure enjoying my nice ride.!

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  • Overall experience 5.0
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Dealer response

Very glad to hear and thank you for taking the time to let us know how we did!

Chad is a great guy that will take good care of you.

Chad is a great guy that will take good care of you. Great place to get.a new.r8de from.

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  • Overall experience 5.0
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Dealer response

Chad is awesome and thanks for visiting the Home of the Nice Guys!

Chad West was great to work with and the service

Chad West was great to work with and the service department has always been great.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you very much for your review of both sales and service. We truly appreciate your business and please let us know how we can continue to support both you and your vehicle!

Awesome experience with Nissan.

Awesome experience with Nissan. Thank you Chad for getting us in the perfect SUV while staying in our budget perimeters.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for letting us know how we did and glad we were able to pair you with the perfect vehicle!