Skip to main content

Hyundai of El Paso

(1,294 reviews)
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of El Paso from DealerRater.

Want to share your experience with this dealership?

Write a review

excellent

My experience was wonderful I really appreciate everything hyundai of El paso did for me. I will come back to buy my next call. The staff was very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you making us your dealership in El Paso! Thank you for the great feedback. We look forward to serving you again in the future.

Oscar IS really a "good boy"

Mario Fasolino is your go to guy. He will make it happen. Do not ask for anyone else. He has 15 years experience and he shows it. I have bought 4 cars from this dealership and will definitely come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Outstanding car buying experience

Outstanding car buying experience. The team that serviced us was well organized, knowledgeable, and work very well together. The team was not pushy. They were very Supportive and gave us a very fair deal when purchasing our new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Good Dealership

Was pleased to have bought my vehicle from them. Very professional environment and try to assist you and get a deal on a car up to your satisfaction

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great feedback! We're happy to hear your experience with Hyundai of El Paso was positive and professional. Please don't hesitate to let us know if there is anything we can do for you in the future.

It was a great experience. They helped me all the way.

On a scale from 1 to 10, 10 being the highest rating I'm rating a 100% to Josh Stevens, who worked with me and was very courteous and professional. Great candor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very good

If you are looking for a Hyundai this is the place to go. Staff was vey friendly to me and my family and did everything in there power to put us in the vehicle we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This time

I don't think this survey is fair for my experience. I usually HATE coming to the El Paso dealership but Lamar and my financial guy were great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear that Lamar and David provided you with great service!

Just right

E. Perez was very helpful in understanding what kind of vehicle suited my needs. Was nice not having to deal with him trying to upsell, and got exactly what I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Adrian was awesome

Great experience, will Def recommend to anyone looking to buy a car, ask for Adrian, he's very professional and just overall a very nice person, he really cares about the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Ecstatic!

Had a wonderful time getting everything set up to get my new car! Employees and facility were wonderful. I will be looking forward to going back and getting services on my new SUV! Thank Hyundai!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.