Reviews
Write a reviewGreat service clean facilities
Since I've been going to Kelly Grimsby for the last three and a half years excellent there's not too much to say I enjoyed the service it's it's it's great I'll keep coming back if I need another vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. - The Kelly Grimsley Kia Team
Great service
The fast and efficient serice. Very polite and show of concern. Water and coffee are always available.willing to help you.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. - The Kelly Grimsley Kia Team
Fast Service
friendly and fast service. Oil change and tire rotation done within 30 minutes. Friendly customer service met at door and walked to car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Kelly Grimsley Kia Team
great service
They got me in quickly. the representatives were friendly. they finished sooner than i expected and the price was reasonable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Kelly Grimsley Kia Team
Nice work! Fast friendly service!
Fast, friendly service, my car was ready before it was promised!! I will use again, plus I get a free oil change since I bought my car from them.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. - The Kelly Grimsley Kia Team
Great service
Vehicle still under warranty and it was hauled for free to shop for me. I didn’t have to worry about anything! One happy customer!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! - The Kelly Grimsley Kia Team
Great service, ckean and comfortable facility
Nice air conditioned waiting area with tv, quick friendly service, Refreshments are provided and clean restrooms. Escorts you to your car and fast payout.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. - The Kelly Grimsley Kia Team
Good Job!
Clean and open space to wait on the vehicle. Usually, not a long wait for oil change. Staff was prompt & helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. - The Kelly Grimsley Kia Team
Quick and professional
quick and friendly service, office area could be cleaner and neater, but the staff was nice and professional. My car was ready when they said it would be.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - The Kelly Grimsley Kia Team
Great customer service
Always have great customer service. It’s always clean. They let you know what was done to your car and if it needs something else done to it. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Ivonne! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. - The Kelly Grimsley Kia Team