Reviews
Write a reviewGreat services
There let me know of my wait time ahead of time and it was the exact time i waited for. Also explain everything in the list of inspection of the car and let me know what needed to be done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Kelly Grimsley Kia Team
Excellent service
Service was great. No complaints. Everything was excellent. I got an oil change and I had a recall and they fixed it and changed my oil.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business. - The Kelly Grimsley Kia Team
Great service
Very fast and proficient , very polite customer service from all employees, very knowledgeable on explaining details on what was done to vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Kelly Grimsley Kia Team
Great service and clean facility
quick service ,but did not like the cost of repair for bulb and to just screw in middle brake light
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the great feedback, Linda! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. - The Kelly Grimsley Kia Team
Friendly, Courteous & Great customer service !! :)
Great customer service !!! :) Everyone is so friendly & courteous !!! And that's a "Big PLUS" in my book !!! Keep up the great service that you do !!! Thankyou :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Kelly Grimsley Kia Team
Great service!
I keep going back to Kelly Grimsley, because they have made it easy to get my car serviced,, and associates are very helpful and always friendly,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! - The Kelly Grimsley Kia Team
Fast Friendly Service
Fast friendly service. What more would a person want? For an oil change, I was there for only 35 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Kelly Grimsley Kia Team
Maintenance Department
Courtesy, quick, efficient, knowledgeable of service, friendly staffing Gentlemen working is service department was very kind and explained all that was done during my oil change.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. - The Kelly Grimsley Kia Team
great service
Very professional and courteous. Everything was done in a timely manner. Service was excellent. Staff were very attentive and polite.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. - The Kelly Grimsley Kia Team
Maintanence
Upon arrival, I was approached with a friendly attitude, directed to the waiting area, was informed of the satus of my vehicle. It was a quick and easy exit, payment was quick and everyone was very couteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. - The Kelly Grimsley Kia Team