Excellent service and professional sales staff. Aaryn did a fantastic job and they even delivered the truck to me. I will definitely use them agai...n.
Wonderful to work with! I would highly recommend!
Took 10 minutes just to cancel a service appointment today.. Went there Friday to have my Camaro looked at, it started running rough and several light...s came on they said they couldn't look at it until next week... Found another Chevy dealer they fixed it in 1 minute a plug wire came loose.
Buying my Camaro was a good experience. Sales people good, explained everything, gave me a good trade in price. Had some issues on the vehicle, Radio ...cutting in and out, little xxxxx in seat, chipped paint on bumper and hood, bow tie emblem on back oil change. First stated, bring in on Wednesday, have it by Thursday, 2 days, then they stated had to wait on part, could be a week. 16 days later, went to pick it up, paint chips on hood was not taken care of, oil change wasn't completed, emblem on back not replaced. Was told by Service Manager to bring back on Wednesday, he'll have it back to me on Thursday, Took it in on Wednesday, Said would have it by weekend. Went back on Friday, still in paint shop, said paint chips were deeper than expected still being worked on, made it sound like I was wrong cause I stated little chips.....they looked at it when I took it to them..Really!!!! Only good thing is got loaner cars while they work on it Had the car for a month....they've had it as of now, 19 days. They call this good service, Don't promise something you can't deliver!!
Josh Cazeres was our salesman in our most recent vehicle purchase. I have not purchased a new vehicle in almost a decade. One of the reasons is the ...truck I purchased almost a decade ago is still very reliable and I do not like dealing with car dealers - mainly due to the game, hassle and BS one receives up front when interested in a large purchase, not to mention the person(s) on the other side of the table who trying to make more than a few more bucks off of me. However, recently I was in the market and committed to looking for and purchasing a new vehicle, but still hesitant. I went to one dealership in southern Georgia where I work, and was impressed with the vehicle and the price they came down to, but not impressed with the "$579 doc fees" I was told "I had to pay", nor the factory stock warranty on the vehicle for the amount I was spending on it. I was then referred to Josh at Woody Folsom the next day at by my father-in-law who has dealt with him for years - therefore, the initial trust factor had been established without even meeting him. We drove a couple of hours north and when I met Josh, he was blunt and up front with me stating that "he wanted to work backwards and get me in what I wanted and with the right price", followed by "because I was military - I was going to receive employee rate pricing and not pay for "Doc Fee's" other than $75 for paper processing (or something like that). He then informed me that Woody Folsom Chevrolet and GMC also offered a lifetime warranty for their vehicles and provided me with the data to research it for myself. The dealership I visited in south Georgia a day prior informed me that I would get the employee pricing because I was military but was mandatory that I pay the "Doc fee's..." My reply to that salesman at that particular dealership in south Georgia was that I pay my bills and do not ask anyone to pay them for me, therefore I was not going to assist in paying the bills of a car dealership. Josh and Woody Folsom did not give me that run around whatsoever up front - therefore the secondary trust factor was then established. At that point, I decided to play ball with Josh and see what we could both work to accomplish and what I could drive off with per his assistance and efforts that would make us happy. I will say, the people at Woody Folsom moved fast once I decided on what I wanted and expedited the sale with quickness! - this is not a ding in any way, as my intent was to purchase what I wanted for the right deal - but just be ready to do business when it is time and for it to go quick. When I walked out, Josh even coordinated for my vehicle to get tint and an upgrade in the interior. I asked him, "is this all I have to do? are we good?" and he replied, "no sir you are good, we got everything and nothing needed from you, enjoy the truck - we will take care of everything for you on our end and deliver the truck to you when it is completed". The work Woody Folsom's pro shop did is amazing and the service I received from this organization was great (it would have been nice for Josh to throw in a tool box though... just saying - ha!). That being said, and to wrap this review up, the difference in making a large purchase and being happy and content are two totally different hemispheres. I am very much "happy" with my experience at Woody Folsom, and very much "happy" with the sales experience I had with Josh Cazares. I have already recommended several folks to visit them all out there at Woody Folsom. - DB
Best car buying experience I've ever had. Corey Leavens was very helpful and did a great job getting us the best deal. There was no pressured sales or... time wasted. We took more time test driving the car than it did signing the papers. Corey handles everything over the phone and had it all waiting on us to just sign and drive our new car home. We drove from Brunswick and it was well worth it, although Corey did offer to have the car delivered to us we wanted to come ans testt drive the car first.
Josh Cazares is the greatest sales person .Not at all a pushy we have purchased 5 total from him over the years . I am so happy that I have the chance... to thank him so other people or customers can see that this is the person & place to buy from.
Thank you Kevin and Stephanie Moxley for your business.I truly appreciate you guys and very much for the 5 STAR ¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿¿Review....Thank you Again. Josh Cazares
I'll be back! Outstanding experience, especially for my daughter's first car.
Called about a 2016 Jeep Wrangler the salesman Jackson had me riding in a few minutes even offered to deliver it to my front door! The whole process w...as so easy and the Woody Folsom Staff were so friendly. This makes my 3rd purchase will continue to buy here.
I had a unique/difficult financial and trade in situation. Anthony worked like a mad man with me to get me what I wanted. He dropped everything for ...2 days to work on my sale. I am located over 100 miles away and did everything over the phone. Dustin worked with the banks to get me a good deal. I felt as if they wanted to better my situation. I wasn't just another sale to them. I will recommend my friends to Woody Folsom. Easy and fast experience.