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Tyler Ford

(761 reviews)
Visit Tyler Ford
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–6:00pm Closed
Sunday Closed Closed
New (903) 497-3063 (903) 497-3063
Used (903) 484-1042 (903) 484-1042
Service (903) 638-2306 (903) 638-2306

Reviews

(761 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tyler Ford from DealerRater.

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Great service.

I brought my 2010 Ford Escape in for The Works and was told it would be about 45 minutes. The work was finished in good time and the serviceman was very courteous and professional. Besides that, there was no charge for the service because I'd had five before that and the young man explained to me that when you pay for five, you get a free oil change. So, needless to say, I left happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Helen, your positive review means a lot to us and we're happy we could help you! At Tyler Ford, we value our customers and we look forward to seeing you on your next visit.

Good Experience

A very pleasant experience car buying at Tyler Ford. I will admit I dreaded even going in to look at new cars, even though I wanted one. My husband actually went truck shopping with my son in law and spotted the Explorer Sport in the showroom. He thought I might like it, so took me back that afternoon. This was a couple of days before Christmas. We thought on it and decided to go back a couple of days after Christmas to do the deal. I am loving it so far. I did want to say that the sale person was very pleasant and NOT pushy at all. He was very knowledgable about everything on the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome staff

Ford F150 purchased. Our salesman that we have purchased three vehicles from in a roll has always been wonderful. We will never use anyone besides, Josh ever again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Here at Tyler Ford we sincerely appreciate your business! Thank you, Jesse, for being one of our valued guests, and we hope you get years of enjoyment from your F-150.

Great Service!!!!!!

Every time I come in for something to do with my truck( 2012 Raptor) Joe takes very good care of my needs He is awesome for your company He has always explained what the problem was and educates me on my truck!! Thank You Joe!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nicholas, thank you for your kind words of Joe! We work hard to ensure top-notch service so it's good to hear we delivered on this.

Ford Exlporer Sport

James Showers did a great job there was no pressure. Thanks James!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Charles, we are so pleased to hear your experience with James was a positive one. We hope you'll consider us again for help in the future!

Excellent service!!

Excellent service experience! Received 1st service on new F150 and correction of noise issue. I had picked up a small rock that was between heat shield and rotor. All was handled promptly and professionally! My thanks to Chris Rivera and team for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5-star review, Roy Cooley! We are happy to hear that we were able to gain your trust in our business.

Routine Service

Got a state inspection. Staff was quick and courteous Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate this honest feedback, James. We try to provide all of our customers with a great atmosphere and world-class service that you can trust. Thanks for your review!

Fastest deal ever with no hassle or hidden charges

An out of state buyer. I knew what I wanted and Tyler Ford had the exactly configured vehicle in stock. I contacted salesman, Cody Meyer, with an offered price. Was told deal might be accepted and would check with manager and be back in contact in 10 minutes. 5 minutes later salesman came back and offered vehicle at $350 more. We split the difference and the deal was done. A few text messages and phone calls to secure Ford financing and get all the rebates settled. I drove to the dealership a few days later and spend maybe half hour with all the financials and a hour being trained on the vehicle and I was done. Never bought a car (I have purchased 17 new vehicles) so quickly and with no hassle or any attempts to change the price later. So an absolutely fantastic deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Buying experience

A long wait after ordering new Mustang but Dealer Sales rep was watching the transports and had car ready to go same day car arrived at dealership. Sales rep was very knowledgable and explained how to use all the new technology. Finance dept had us in and out quickly so we could leave and enjoy our new Mustang. And we Love it

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-star review, Susan! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Thanks for the help

This was the easiest buying experience I've had. Paul Brooks was very helpful and knowledgeable about the truck that I was looking for!! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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