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All Star Ford Kilgore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (141 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service writer did an excellent job on reviewing what I needed to be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great new look great people in service and sales

worked me in and thanks for that .only thing i did notice on the inspection sheet they missed the chip in the windshield and now i will have to replace it. i forgot to tell them about it guess i thought they would see it oh well. thanks again good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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good service, clean facility

staff was very friendly & helpful. I own 2007 F150

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil Change Service

Service was quick and very good......Will use them next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They try hard

There was a problem with the lighting glitching and it could not be replicated. I am not sure what it takes to replicate such a problem but it would seem that a thorough diagnostics would reveal something. This dealership seems to be in the building phase. I hope they don't dump the people they have now once the management figures out how they want to run the place because the people are fair and they try hard. I think it is the system they are having to work with that needs improvement.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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mrs annette holmes

great sales staff and great management sales process was awesome and very friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

All-Star Ford found the Transit van I wanted and made the deal happen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

Kim was great! Timely service, Clean waiting room in and out oil change!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My preferred service provider.

I received very prompt and courteous service. Very short wait and comfortable accomodations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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mr. gene fout

a good group of people, I am always at ease and the lady service mgr. is the best you have had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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