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Marshall Ford, Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (601) 440-1301 (601) 440-1301
Used (601) 440-1302 (601) 440-1302
Service (601) 440-1303 (601) 440-1303

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (73 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marshall Ford, Inc from DealerRater.

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Excellent Service

Everyone was very friendly and professional. The facilities were immaculate. The entire buying process was painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, we?re happy we could help you! We hope to be of service to you again! Take care!

FORD MARSHAL Philadelphia Mississippi

Joseph in Part's Department was very, friendly, professional and helpful during my recent visit. He deserves a raise and promotion! He is a valuable asset to your Company!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Marshall Ford Co, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

James H Smith

Marshal Ford folks go out of their way to make sure that you feel welcome.The inventory is great and the buying of a vehicle is painless.After the sale their service department are very courteous and try very hard to get you in and out as soon as possible.I will definitely go back for a vehicle or service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Marshall ford

Great experience with Marshall ford will definitely be doing business with them again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sandra, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Mr. Merrill Cassel

Great Service. Great people. Would Recommend to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Certified pre-owned Ford Fusion 2916

No complaints with Marshall Ford. I will definitely consider them when I'm looking for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us, James. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Coy Irvin

They where very helpful with my purchase Paul Allen the saleman is easy to deal with this is my second vehicle purchased from them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Richard Boler

It was grand as always and intend to continue useing you. Hate you had to move from union.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My Old Truck is back performing like new!

Technician (John McCann) called me and told me what was wrong. He advised me of my options and took care of the problem! He is a very competent and straight forward person. He gives you the straight of the situation, offers your alternatives, and gets it done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great place to buy a vehicle

My family have bought our vehicles from Marshall Ford/Sam Eakes for 30 years. I will continue to buy from Sam Eakes and Ted Marshall. I always receive excellent Customer Service. They make buying a vehicle painless! The quality repair service is beyond reproach. The facilities are always clean. The staff is kind and pleasant. I highly recommend Marshall Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to notice our efforts and for leaving such awesome review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.