Reviews
Write a reviewGreat service, friendly and helpful people there
I'm very please with the help I received from the salesman and everyone in the sales department. I just recently had to have the oil changed in it, the service department was great. Everyone was nice and friendly very helpful. They got my car in and out very fast, I'm very please with Marshall Ford!!
- Customer service 3.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
My 10th vehicle
This is the 10th vehicle I've purchased here. Its always been a pleasure to do business with Barry Gray and the staff. Believe me I shop around for vehicles and Marshall Ford has always come through with the best deals.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great sales staff.
We purchased a new 2014 Ford Edge. The salesman was very low pressure and easy to deal with. We left feeling like we had gotten a really good deal with a great trade in value on our car. Even though we live two hours away, we will recommend Marshall Ford to our friends. Other than the slow paperwork process for the financing, we were very pleased with the service we received.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. Jimmy J. Clayton
My expectations were fulfilled. The items I was concerned with were checked. The update was completed.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Aubrey Hancock
It was great. My wife said she would not be afraid to bring her car in for maintenance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Don't have a title
As always, the service was very good. , the staff friendly and efficient. I have been using Marshall for my car service since moving into the area, and will continue.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marshall Ford
2013 Ford Mustang. The service was excellent. Joe Tullous, Ted Marshall, Matt Messer were all superb. Will continue to buy from Marshall Ford in Union. Always friendly service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealership
Dealership is easy to communicate with and very helpful. I would recommend doing business with Marshall Ford to everyone. Both sales and service is excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marshall ford
James was a big help to get me in & out in a timely matter ,thanks to the team at the Marshall ford
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great buying experience.
Everyone that I worked with was very knowledgeable. I was pleased with my experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase