Westcott Mazda

They'll treat you perfectly fine while you are there shopping, but run some backend and unauthorized transactions with your credit a month after you purchase. They'll then claim they have no idea what your talking about or simply ignore your calls. They have no interest in maintaining customer satisfaction and you can expect that the goal trickles from the top because General Manager, Kaz Amiraslani or his staff below him Henry and PJ wont return your calls and then claim they spoke with you when in fact the only person who might call you is Kim, the lady who handles DMV paperwork. If this is "The Mazda Experience" it sounds like Masamichi Kogai and his board members in Irvine have some work to do and I plan to make sure they know the type of representation the boys in National City are providing their brand.

As soon as we drove in the service area, the staff took care of us. Waiting time was good. It is nice that the washed the car for us. Overall experience was pleasant.

Ever since we purchased our Mazda the service, hospitality has been great

Was looking for a new car and stopped by Westcott Mazda. Eduardo helped us out and made the process very easy. I can honestly say their customer service is excellent and caring. Great experience!

Johnny P. at Westcott Mazda made buying our first car easy. We went there for a test drive and left with a car. We are very pleased with our purchase.

I had a great experience during my last visit. The customer service provided by Denise was excellent and to date, my car is still running. :) Thanks for the good experience.

Everyone was terrific from salesman,finance,parts,and management. See you in three years or sooner when my lease is up.

The whole process was very easy. Customer service was exceptional and I couldn't be happier with my purchase!

Very smooth process! Sales staff very knowledgeable, helpful and personable.

I purchased my car from this location and even after moving to LA still drive to have the Wescott tram service my vehicle.