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Reviews

4.0
21 lifetime reviews.
  • Great place to buy a car

    Where to begin my praise for Westcott Mazda? Great integrity, up front style and non commission sales staff was defiantly among the top factors th...


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    Where to begin my praise for Westcott Mazda? Great integrity, up front style and non commission sales staff was defiantly among the top factors that made me purchase my car from the oldest Mazda dealer in San Diego. It no wonder theye been around for over forty years. I bought a Mazda 3 hatchback and couldn be happier. I decided to go the savvy route and filled out a price quote request thru westcottmazda.com. No sooner than I did that I had Alex from internet sales call me. It was literally within a minute from me pushing the send button. I was so impressed. I booked an appointment and went down there. Alex walked me thru the sales process step by step, and never pressured me. They gave me what I was asking for my trade, and just blew me away with their service. I really liked how at the end Alex helped me pair my iphone and took a picture handing me the keys to my new car. The picture is now on Westcott Mazda Facebook page. I just thought that was so original. I telling everyone I know that is even considering a car to visit Alex and his great staff!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bad experience, bad service, took too long!

    Took my car to get fixed and address a recall. I was told it was going to be "a big job" since it involved taking off the engine. They provided me...


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    Took my car to get fixed and address a recall. I was told it was going to be "a big job" since it involved taking off the engine. They provided me with a loaner, which that was good, but the job took them 13 days!! Despite that I was calling on a daily basis to follow up on my car, I was not notified until a week and a half later that they didn't have a "specialty tool" to work on the car and they were going to order it. I had previously taken the car over there to get some services/repairs but I won't do it anymore after this. I rather drive more to another dealership but not anymore to the one in national city!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Sergeo was fantastic!

    Very knowledgeable, friendly, and timely. I would recommend them to my friends.


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    Very knowledgeable, friendly, and timely. I would recommend them to my friends.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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