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Rick Hendrick Chevrolet Charleston

(1,495 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,495 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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Ian was great helped me get my brand new truck by far

Ian was great helped me get my brand new truck by far best car buying experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tthank you Frank! We are so excited for all of those stars. Thank you for rating Ian and Rick Hendrick Chevrolet Charleston so highly! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Wonderful service staff.

Wonderful service staff. They took my Tahoe in and fixed my check engine light. Took a couple days longer than expected but it was fixed and i am more than satisfied, Fixed the first time!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you so much for your kind words! We're thrilled to hear that Sean and our service team made such a positive impression. We'll be sure to pass along your feedback — it means a lot to us. Thank you for your patience Shanika! We're glad he could be of help for such an important investment!

Excellent service from Brad Dorrity!

Excellent service from Brad Dorrity! I love my new truck! Great sales team and I’m buying all of my cars from him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you Victor so much for your amazing recommendation to Brad! We’re absolutely thrilled to know we made a great impression. It means the world to us that you took the time to share your experience. Here’s to safe roads and good times ahead! Have an awesome day!

I purchased my vehicle in North Carolina and while on a

I purchased my vehicle in North Carolina and while on a trip to Charleston ran into a little trouble. Rick Hendrick Chevy helped us get back on the road. Many many thanks.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you! We sincerely appreciate your gracious feedback and this fantastic review! Wishing you safe and joyful roads ahead!

I had a really nice, easy experience at Rick Hendrick

I had a really nice, easy experience at Rick Hendrick Chevrolet. They were very accommodating and knowledgeable, without applying too much pressure. They had a great assortment of vehicles. I bought the 2025 Chevy Equinox, and I LOVE it. The whole process was delightful. David B. was my salesperson. Everyone at the dealership was terrific, including Tyler in Finance. I highly recommend buying your next vehicle here!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We genuinely appreciate the time you took to share your thoughts and experiences, and we are thrilled to know that you are satisfied with David, Tyler and our team. Your review not only helps us but also helps potential customers make informed decisions about choosing us. Best wishes for many happy & safe miles ahead!

I had a really nice, easy experience at Rick Hendrick

I had a really nice, easy experience at Rick Hendrick Chevrolet. They were very accommodating and knowledgeable, without applying too much pressure. They had a great assortment of vehicles. I bought the 2025 Chevy Equinox, and I LOVE it. The whole process was delightful. David B. was my salesperson. Everyone at the dealership was terrific, including Tyler in Finance. I highly recommend buying your next vehicle here!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you Lisa sincerely for your thoughtful recommendation to David, Tyler and our team. We are honored to have earned your trust and truly value the time you took to share your positive experience. Wishing you a wonderful day!

Allan was very helpful and did not pressure me to buy and

Allan was very helpful and did not pressure me to buy and allowed me a couple of days to decide.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for highlighting Alan & Tyler, some of our stellar employees. We truly appreciate your business and time to send this awesome review in. We work hard to meet expectations and we’re happy to hear we hit the mark for you. Looking forward to servicing your needs in the future. Come back and see us soon. Cheers!

Jazz Harrison was outstanding to work with.

Jazz Harrison was outstanding to work with. The tour around the facility, willingness to work and overall customer service were something to remember. Thanks Jazz!

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  • Overall experience 5.0
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Dealer response

It was our pleasure Bryce. Your generous feedback not only acknowledges the relentless dedication of Jazz and our team but also fuels our determination to consistently provide top-notch service to our esteemed customers. It's your encouragement that propels us forward, ensuring we maintain our commitment to excellence. Congratulations and best wishes for many happy & safe miles ahead!

Bradley Dority was extremely professional, knowledgeable

Bradley Dority was extremely professional, knowledgeable and helpful in finding a new truck for me. I definitely will return to this dealership for my next Chevrolet purchase.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you Steve. Your kind words are a true testament to the hard work and dedication of Brad and our team, and they serve as a great source of motivation for us to continue delivering the best possible service to our valued customers. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you for the opportunity to earn your business!

My wife and I purchased a new 2025 Traverse and 2025

My wife and I purchased a new 2025 Traverse and 2025 Silverado 1500. The experience was incredible, and the staff went out of their way to create the best deals for both vehicles. Carmella is a joy to work with and really takes time to answer questions and walk through the process. Jonathan was also great to work with and took special care with my wife who had a really good experience. She enjoyed both Carmella and Jonathan. Rick Hendrick Chevrolet Charleston is Awesome! Go visit them if you want a really good deal and car shopping experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and recommendation to Carmella and our team. We really appreciate you taking the time out to share your experience with us—and we agree, Carmella is truly a joy to have on our team! We count ourselves lucky for her and customers like you. We look forward to working with you again in the future!