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Rick Hendrick Chevrolet Charleston

(1,553 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,553 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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I recently purchased a 2012 Chevy Silverado 1500 from

I recently purchased a 2012 Chevy Silverado 1500 from someone else. I found out that the truck had an outstanding recall on concerning the passenger airbag. I contacted Hendrick Chevrolet concerning the work. They were excellent. I scheduled a time to have it serviced and the process went very well. Shoutout to Service Consultant Samantha Kirby who was a delight to work with!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you Kent. Your generous feedback not only acknowledges the relentless dedication of Samantha and our team but also fuels our determination to consistently provide top-notch service to our esteemed customers. It's your encouragement that propels us forward, ensuring we maintain our commitment to excellence. Thank you again, see you next time!

Mr Jasmond is awesome, he put me in a car that I wanted.

Mr Jasmond is awesome, he put me in a car that I wanted.He was very professional and answer all my questions and concerns. I will most definitely tell family and friends to come see him and the Chevrolet crew...

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Icara for your kind words! We're thrilled to hear that Jazz made such a positive impression. We'll be sure to pass along your feedback — it means a lot to us. We're glad he could be of help for such an important investment!

David was great to work with.

David was great to work with. If you’re in the market for a new vehicle, David is your guy!

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  • Overall experience 5.0
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Dealer response

Hi Nate, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear David and our team delivered such a great experience. If there's anything further we can do for you, we are happy to help!

If you are in the market for a new car/truck ask for

If you are in the market for a new car/truck ask for Jazz. The entire team was a pleasure to do business with when purchasing my new 2025 Z71.

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  • Overall experience 5.0
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Dealer response

Thank you John for your support and for being a part of our journey to excellence. We look forward to serving you in the future and hope to exceed your expectations every time. Here’s to new roads and great adventures—enjoy your new ride!

Adam provided exceptional customer service.

Adam provided exceptional customer service. He was very patient with us and was very thorough in explaining the difference between multiple models and trims. He went above and beyond to gain our business and worked with our budget. We are very appreciative to him for creating such a positive car buying experience for us.

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  • Overall experience 5.0
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Dealer response

Thank you so much for your kind words and recommendation to Adam! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Adam and customers like you. We look forward to working with you again in the future! All the best for many miles of reliable and enjoyable driving.

Amazing dealership, amazing sales reps!

Amazing dealership, amazing sales reps! Alan is the man! We have worked with him for the past couple years. He is honest, attentive and makes every aspect of buying a new vehicle EASY!

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  • Overall experience 5.0
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  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Dara for recognizing Alan one of our outstanding team members. We truly appreciate your kind words and are thrilled to know we met your expectations. Thank you for sharing your experience — it means a lot to us. Wishing you a fantastic day!

I bought a brand new, 2025 Chevy Silverado 1500 RST

I bought a brand new, 2025 Chevy Silverado 1500 RST yesterday from Henrick’s Chevrolet. It’s been over 20 years since I bought a new vehicle, so I wasn’t really sure what to expect. I was pleasantly surprised, and this was possibly the best experience I’ve ever had purchasing a new vehicle. Quick, no nonsense, no fluff, no intimidation, straight to the point. Ian Kozak was my salesman, and he was great. He, Nick as the sales manager, and Jason in the finance department were all customer service oriented. It was great working with this team. I got the truck I wanted, got the deal I wanted, completed all the paperwork and was on my way. Of course it did take a couple hours from start to finish, but it was a smooth flow. Nothing but praise so far, and I’ll definitely recommend Hendrick Chevrolet to my friends and family.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We aim for complete satisfaction, and it's wonderful to hear you had such a positive experience with Ian and our team. Thank you John for taking time to leave this awesome review for us. Wishing you countless joyful and safe journeys ahead!

Thanks to Jazz (and Bob) who got a car sent here.

Thanks to Jazz (and Bob) who got a car sent here. Really happy with the outcome.

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  • Overall experience 5.0
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Dealer response

Hi Scpetrel, we are very happy to have provided you with such a positive experience! Thank you for your kind words to Jazz & Bob, along with this wonderful review! Wishing you safe travels and many enjoyable miles on the road ahead.

I bought a brand new, 2025 Chevy Silverado 1500 RST

I bought a brand new, 2025 Chevy Silverado 1500 RST yesterday from Henrick’s Chevrolet. It’s been over 20 years since I bought a new vehicle, so I wasn’t really sure what to expect. I was pleasantly surprised, and this was possibly the best experience I’ve ever had purchasing a new vehicle. Quick, no nonsense, no fluff, no intimidation, straight to the point. Ian Kozak was my salesman, and he was great. He, Nick as the sales manager, and Jason in the finance department were all customer service oriented. It was great working with this team. I got the truck I wanted, got the deal I wanted, completed all the paperwork and was on my way. Of course it did take a couple hours from start to finish, but it was a smooth flow. Nothing but praise so far, and I’ll definitely recommend Hendrick Chevrolet to my friends and family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you John. We truly appreciate your kind words and are thrilled to know we met your expectations. Thank you for sharing your experience — it means a lot to us. Wishing you a fantastic day!

Rick Hendrick Chevrolet of Charleston is top notch.

Rick Hendrick Chevrolet of Charleston is top notch. They are honest and fair. They are attentive and truly care about their customers. Alan is THE BEST. We have worked with him for 4 different vehicles in the past 5 years. We recommend him to everyone we know!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hi SaraBeth, we are so excited for all of those stars. Thank you for rating Alan, our team and Rick Hendrick Chevrolet Charleston so highly! Your recommendation means so much to us. Thank you again for taking the time to let the world know about your positive experience. Have a great day!