Rick Hendrick Dodge Chrysler Jeep RAM

Awesome service by Brooklyn! Knowledgeable and friendly. Service was proded in 1/2 the estimated time.

I had the pleasure working with Mr.Otis Green. He help us to get into a brand new 2022 Dodge ram truck! We are very Happy with the service he provided! They are very professional and nice people to work with. Definitely would reccomend them to our family and friends! Thank you The Vick

Love them! Blair is my advisor! They are always kind. Fast service! Easy to schedule.

Great job from beginning to end. Good communication. Thank you for the reminders and updates.

I had the worst experience with the Rick Hendrick Chrysler, Jeep, Dodge of Charleston. I traded in my car for a 2017 Chrysler Pacifica with only 47,000 miles. When I purchased it, there were a few things that needed to be fixed. Rips in the leather, it was filthy and need to be detailed, ton of scratches, headrest for third row seat and a cup holder replaced. Most of these things were fixed but it took me having to get in touch with the used car manager Charlie. To say he was enthusiastically eager to help would be a complete joke. It took forever to get my car in and I am still missing my headrest; they said they couldn't find it because it's on back-order but I was able to find it. Right after I purchased the van, the start/stop light service light came on and wasn't working properly. The service department said it had a recall on that issue; if it had a recall why wasn't it noticed during the 160 point inspection, along with all the other things wrong with it. Then the lane departure warning wasn't working, it would say it was off but it would still jerk you back into your lane. I understand I bought a used car, but they promised to fix everything and said they did a 160 point inspection on it; then two major things happened after I bought the car. I asked the manager Charlie about giving it back to them and getting my old car back and he basically said I wouldn't want to pay the difference. They did give me a car to drive while they had mine in service, but warning lights kept coming on in that one too. Also, their car had 3/4 of gas in it and they brought mine to me with 76 miles left until empty. If you want good customer service and a dealership you can call and not feel as though you are annoying them, then DON'T go here. Very disappointed in the whole experience. Will not go back. One positive was the finance guy, he was super friendly and helpful during the process.

I had the worst experience with the Rick Hendrick Chrysler, Jeep, Dodge of Charleston. I traded in my car for a 2017 Chrysler Pacifica with only 47,000 miles. When I purchased it, there were a few things that needed to be fixed. A rips in the leather, detailed, scratches, headrest for third row seat and a cup holder replaced. Most of these things were fixed but it took me having to get in touch with the used car manager Charlie. To say he was enthusiastically eager to help would be a complete joke. It took forever to get my car in and I am still missing my headrest; they said they couldn't find it because it's on back-order but I was able to find it. Right after I purchased the van, the start/stop light service light came on and wasn't working properly. The service department said it had a recall on that issue; if it had a recall why wasn't it noticed during the 160 point inspection, along with all the other things wrong with it. Then the lane departure warning wasn't working, it would say it was off but it would still jerk you back into your lane. I understand I bought a used car, but they promised to fix everything and said they did a 160 point inspection on it, then two major things happened after I bought the car. I asked the manager Charlie about giving it back to them and getting my old car back and he basically said I wouldn't want to pay the difference. They did give me a car to drive while they had mine in service, but warning lights kept coming on in that one too. Also, their car had 3/4 of gas in it and they brought mine to me with 76 miles left until empty. If you want good customer service and a dealership you can call and not feel as though you are annoying them, then DON'T go here. Very disappointed in the whole experience. Will not go back. One positive was the finance guy, he was super friendly and helpful during the process.

had the worst experience with the Rick Hendrick Chrysler, Jeep, Dodge of Charleston. I traded in my car for a 2017 Chrysler Pacifica with only 47,000 miles. When I purchased it, there were a few things that needed to be fixed. The van had a couple rips in the leather, much needed detailing, scratches, headrest for third row seat missing and a cup holder missing. Most of these things were fixed but it took me having to get in touch with the used car manager Charlie. To say he was enthusiastically eager to help would be a complete joke. It took forever to get my car in and I am still missing my headrest; they said they couldn't find it because it's on back-order but I was able to find it. Right after I purchased the van, the start/stop light service light came on and wasn't working properly. The service department said it had a recall on that issue; if it had a recall why wasn't it noticed during the 160 point inspection, along with all the other things wrong with it. Then the lane departure warning wasn't working, it would say it was off but it would still jerk you back into your lane. I understand I bought a used car, but they promised to fix everything and said they did a 160 point inspection on it, then two major things happened after I bought the car. I asked the manager Charlie about giving it back to them and getting my old car back and he basically said I wouldn't want to pay the difference. They did give me a car to drive while they had mine in service, but warning lights kept coming on in that one too. Also, their car had 3/4 of gas in it and they brought mine to me with 76 miles left until empty. If you want good customer service and a dealership you can call and not feel as though you are annoying them, then DON'T go here. Very disappointed in the whole experience. Will not go back. One positive was the finance guy, he was super friendly and helpful during the process.

John Bridge was a tremendous help and professional with every question I had. John made sure I was comfortable with the deal and followed it till the end. Joel in financing was also a pleasure to deal with and processed everything in a quick and efficiently.

Jeff Jarvis was a huge help with getting my new 2022 Ram 2500 Tradesmen and at a great price. The entire process was easy. Thanks Jeff!!

Everyone made my online buying experience absolutely painless. Received what I thought was a fair offer for my trade in and price out the door on my new Ram 2500. Called on a Tuesday evening and truck was delivered Thursday morning.