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Rick Hendrick Jeep Chrysler Dodge Ram FI

(1,362 reviews)
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award

Reviews

(1,362 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Jeep Chrysler Dodge Ram FI from DealerRater.

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Bryce did an amazing job helping me find a car I love.

Bryce did an amazing job helping me find a car I love. Thank you Rick Hendrick Jeep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience working with Paul Parks he did an

Great experience working with Paul Parks he did an amazing job! He stayed late to show us trucks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Monica A, we appreciate you taking the time to leave us this feedback.

Great experience!

Great experience! Will recommend to friends and family! Very personable and understanding my vehicle needs! Could use a snack bar and drink options! Jason Thigpen is a great salesman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cduncan, thanks for your praise and kind comments about our team.

Erica Anderson was a great service adviser.

Erica Anderson was a great service adviser. She made everything clear about the repairs and the cost of each part that was needed. If you need your car serviced ask for Erica.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thomas, thanks for your praise and kind comments about our team.

Ross is great 👍 got me in a newer jeep and great payment

Ross is great 👍 got me in a newer jeep and great payment as well love ❤️ my jeep I’ll be back next year for sure four a newer jeep great customer service and Ross and his team went above and beyond with his team of a great finance manger by his side thank you to all who helped at Hedrick jeep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dawn Wheeler, we're so glad that we were able to go above and beyond your expectations!

Over all 5 stars.

Over all 5 stars. This was 3rd vehicle I have purchased from them. Friend and had what I wanted . Went in for my last oil change trade in my car for a new truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steve Morris, thank you for sharing your positive experience!

Very helpful staff in the service department.

Very helpful staff in the service department. they explained everything in detail. So that I knew exactly what to expect from the repair. Nice people.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Scat Pack Hemi, thank you so much for your high rating!

I purchased a truck for our business and worked with Ben

I purchased a truck for our business and worked with Ben It was a great truck and it’s perfect to help us with our growth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

It’s A Party, we are so happy to read such a great review about Rick Hendrick Jeep Chrysler Dodge RAM FIAT!

I love my new Jeep!

I love my new Jeep! Ben was so helpful in explaining the differences between the different models so I feel like I got the perfect SUV for my needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Duckduckjeep, it's experiences like yours that really keep us motivated!

Excellent service, fast, and nice customer care.

Excellent service, fast, and nice customer care. The waiting time was very short in a comfortable room. Very easy to make the appointment online without any problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Frank, we're glad to hear you enjoyed your visit.