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Rick Hendrick Jeep Chrysler Dodge Ram FI

(1,404 reviews)
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award

Reviews

(1,404 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Jeep Chrysler Dodge Ram FI from DealerRater.

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My vehicle sit there for a week without nothing being

My vehicle sit there for a week without nothing being done! Very poor communications. Took it to Columbia and got a call after about 3 hours with an update, needed a regen and some other repairs they are taking care of. Much friendlier attitude.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

John crowther did wonderful job Everything was

John crowther did wonderful job Everything was ready Explain all questions ask about the truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Dwh4303, we are very happy to have provided you with such a positive experience!

I recently bought a Wrangler from Hendrick Jeep at 8333

I recently bought a Wrangler from Hendrick Jeep at 8333 Rivers Ave in North Charleston, and I couldn’t be happier with the experience. Paul Parks was absolutely amazing to work with! He took his time, listened to exactly what we were looking for, and made sure we got everything we wanted in our new vehicle. Paul went above and beyond throughout the entire process—no pressure, no rush, just genuine care and top-notch customer service. If you’re in the market for a new car, I can’t recommend Paul enough. Thank you, Paul, you are awesome!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Cellichris53, reviews like this give us motivation and help us ensure we provide high-quality care.

Ross Wheatley is a very knowledgeable and professional

Ross Wheatley is a very knowledgeable and professional person. Knows Jeep products inside and out. A very friendly individual.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Recently purchased a Jeep Rubicon for my daughter with

Recently purchased a Jeep Rubicon for my daughter with the help of Ross Whatley. He was great to work with! Knowledgeable, friendly, and thorough. Excellent experience, I will most definitely return for a Jeep of my own and I will be certain to ask for Ross. I highly recommend him and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark Vuletich, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Jeep Chrysler Dodge RAM FIAT.

Good fast service.

Good fast service. Super nice technician lady. Jeep was back in less than an hour. Nice waiting area. All good. Will keep going back. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi James Thigpen! We're so happy we were able to help you out!

We got into the car we wanted.

We got into the car we wanted. Bryce was great. Even helped in the rain

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jennifer, thank you for taking the time to leave a review for us at Rick Hendrick Jeep Chrysler Dodge RAM FIAT. We're happy we could meet your expectations!

Monica and Ross were great would highly recommend to

Monica and Ross were great would highly recommend to anyone getting vehicle serviced the customer service was awesome. was able to get in and out and there is no hidden fees. Great job guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rosay, it's experiences like yours that really keep us motivated!

Paul Perks & Ross Whatley are the Most Efficient and

Paul Perks & Ross Whatley are the Most Efficient and Reliable Players on the Market… Very Knowledgeable, Very Precise and Very Smart!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We are always more than happy to assist you if anything else comes up. Take care!

Very attentive, and kind.

Very attentive, and kind. They were able to work with what i needed and explained in detail eveything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are always more than happy to assist you if anything else comes up. Take care!