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Rick Hendrick Jeep Chrysler Dodge Ram FI

(1,366 reviews)
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award

Reviews

(1,366 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Jeep Chrysler Dodge Ram FI from DealerRater.

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Rick Hendrick employees are all top notch.

Rick Hendrick employees are all top notch. Ive found no reason to ever consider going away for my automotive needs. Thank you Connor and Nick for all of your professional advice and service !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I couldn?

I couldn?t be more impressed with the service work performed on my Wrangler by Zack. From start to finish, he demonstrated exceptional professionalism, attention to detail, and a deep knowledge of what my vehicle needed. Not only did he complete the work efficiently and with precision, but he also took the time to explain everything in a way that was clear and reassuring. My Wrangler is running better than ever thanks to his expertise. It?s clear Zack takes pride in his work, and it shows in every aspect of the service he provides. If you?re looking for someone who truly knows Jeeps and delivers top-tier service with honesty and skill, Zack is your guy. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Chris Celli, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Jeep Chrysler Dodge RAM FIAT.

Connor at the dealership has been helpful and has gone

Connor at the dealership has been helpful and has gone out of his way to assist me. However, as far as the dodge truck, I give it a zero. I bought this truck in March and it has spent weeks in the shop. It has electrical issues everywhere that you can imagine. I am waiting now for a date to return it to the shop, yet again.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for bringing this to our attention. We will work with our service department to ensure a smooth turnaround for you. Have a fantastic day!

I?ve worked with this dealership since I bought my

I?ve worked with this dealership since I bought my Wagoneer. They always provide great service. I deal with Nick Sutto who is top notch, and knowledgeable about my Wagoneer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Bryce did an amazing job helping me find a car I love.

Bryce did an amazing job helping me find a car I love. Thank you Rick Hendrick Jeep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Rand, we're happy to hear you had such a positive experience with our team!

Great experience working with Paul Parks he did an

Great experience working with Paul Parks he did an amazing job! He stayed late to show us trucks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Monica A, we appreciate you taking the time to leave us this feedback.

Great experience!

Great experience! Will recommend to friends and family! Very personable and understanding my vehicle needs! Could use a snack bar and drink options! Jason Thigpen is a great salesman!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cduncan, thanks for your praise and kind comments about our team.

Erica Anderson was a great service adviser.

Erica Anderson was a great service adviser. She made everything clear about the repairs and the cost of each part that was needed. If you need your car serviced ask for Erica.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thomas, thanks for your praise and kind comments about our team.

Ross is great 👍 got me in a newer jeep and great payment

Ross is great 👍 got me in a newer jeep and great payment as well love ❤️ my jeep I’ll be back next year for sure four a newer jeep great customer service and Ross and his team went above and beyond with his team of a great finance manger by his side thank you to all who helped at Hedrick jeep

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dawn Wheeler, we're so glad that we were able to go above and beyond your expectations!

Over all 5 stars.

Over all 5 stars. This was 3rd vehicle I have purchased from them. Friend and had what I wanted . Went in for my last oil change trade in my car for a new truck

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Steve Morris, thank you for sharing your positive experience!