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Bill Utter Ford

(4,380 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Cory was super easy to work with! Enjoyable car buying...

Cory was super easy to work with! Enjoyable car buying experience.dealership was able to secure the vehicle we wanted. Quick service from start to end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Did a great job in a timely manner. Professional service...

Did a great job in a timely manner. Professional service and informative experience on what the vehicle needed. Was informed that I would be contacted when needed parts arrive. Thanks to Alex 😎

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleasant experience . Elante Smith is a very good...

Very pleasant experience . Elante Smith is a very good salesman !!!!!!!!!!!!!! We purchased f 250, 2021 Don't want to put more words. Thanks, T. Gundei

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service and easy check in and drop off service. I...

Great service and easy check in and drop off service. I trust ford service handle all my maintenance and repairs. Give everyone a raise at Ford service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tony King and the Quick Lane service department were very...

Tony King and the Quick Lane service department were very responsive to our needs. We brought 2 trucks in for The Works service, and the work was completed on both in about an hour. Very pleased to do business with Bill Utter Ford, Denton, TX.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, friendly staff and clean area are just...

Great service, friendly staff and clean area are just some of the reason I go to Bill Utter Ford. I love Ford 250 pick-up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Made an appointment, but when we got there they couldn’t...

Made an appointment, but when we got there they couldn’t even find us in their system. We bought the vehicle there and it was like starting from scratch.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service provider, Alex, was great. Everything turned...

My service provider, Alex, was great. Everything turned out perfect. I've taken my vehicle there before and it's always been an excellent experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone is friendly & helpful.I always know my car will...

Everyone is friendly & helpful. I always know my car will be handled with care & knowledge. The quick lane is so great for oil change. Greg Hall is the greatest!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bill utter Ford met my expectations and beyond. From the...

Bill utter Ford met my expectations and beyond. From the salesman through financing was a very easy and straightforward process. They are very knowledgeable and easy to work with. Buying from them was a great experience and will continue to do business with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.