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Bill Utter Ford

(4,380 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Great purchasing service every time I buy a truck from...

Great purchasing service every time I buy a truck from them! Great honest salesman! There to help you get the best payments possible. Will be back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

John Witt is the BEST! He genuinely cares for the...

John Witt is the BEST! He genuinely cares for the customer and his communication is top notch! I highly recommend Bill Utter Ford for quality service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Greg has been my advisor for years - on multiple vehicles...

Greg has been my advisor for years - on multiple vehicles for me and my family - I absolutely have the most faith in what he says

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Patrick was great!!!Needed a truck. He found it.I...

Patrick was great!!! Needed a truck. He found it. I bought it!! Could not have been happier! Looking forward to having the truck serviced here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Cory was great and got me the best deal I could've asked...

Cory was great and got me the best deal I could've asked for in my situation. This was the least painful experience I’ve ever had buying a car. In and out in 4 hours start to finish, and let me take the car while paperwork was processing. No bsing, straight to the point and worked with me on everything. My literal only minor complaint, which is only because I’m not knowledgeable in the subject, is that I was told by finance that I needed the extended warranty to qualify for the rate I was getting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Best experience at a dealership I’ve ever had. My repairs...

Best experience at a dealership I’ve ever had. My repairs were quick , Will Thomason helped me out so much ! Huge thank you , good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Casey our sales person was great! He made the process...

Casey our sales person was great! He made the process quick and easy. Toronto was also very friendly and easy to work with as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Made sure we had the right VIN and history. Easy...

Made sure we had the right VIN and history. Easy service. Quick service. Didn't wait long. Waiting area was clean and nice to be in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I’ve bought my vehicles from Bill Utter Ford for years as...

I’ve bought my vehicles from Bill Utter Ford for years as I know their service department stands behind my purchase and have referred many friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My truck had virtually shoes due to an alternator failure...

My truck had virtually shoes due to an alternator failure Will Thomason and Perry the service manager were great to work with it was a difficult task.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.