Reviews
Overall, one of the best experiences in purchasing a car...
Overall, one of the best experiences in purchasing a car or truck. Dan Corthell was great. Area of improvement would be providing an accurate time-frame for when the vehicle would be ready to deliver.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
All the people that work here are very nice, they...
All the people that work here are very nice, they explained everything with details and they helped me in a timely matter. Thank you for everything!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional, knowledgeable, and goes above...
Very professional, knowledgeable, and goes above expectations. AJ was very knowledgeable and provided excellent service. He went above and beyond any expectations. I will highly refer Bill Utter Ford to anyone buying a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just came in for my inspection on a Saturday afternoon...
I just came in for my inspection on a Saturday afternoon expecting to wait awhile and I was in and out in minutes. Always great service!! Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They got me in and out with in the time frame given. They...
They got me in and out with in the time frame given. They were also helpful with getting me touch-up paint that I needed. They can be a bit slow at times bringing the paper work in, after the vehicle is pulled up. It's minor but something to improve on.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This is the 5th car that I have bought from Bill Utter....
This is the 5th car that I have bought from Bill Utter. My late husband was a former employee and always took the time to stop in and visit with the sales team. I brought my Mother in for a new Escape - and wound up getting a new Edge. Tom Corrigan took great care of us. And I was proud to have accomplished another first - buying my first car by myself.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy and smooth experience throughout the entire process....
Easy and smooth experience throughout the entire process. I walked in knowing the vehicle I wanted and Roberto was very responsive to all my questions and went the extra mile to make sure I was satisfied with the purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fast service, great customer service as always. Brought...
Fast service, great customer service as always. Brought the van in for a battery, ended getting a driveshaft (recall), oil change and a tire rotation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The trade in and purchase of my new vehicle was a...
The trade in and purchase of my new vehicle was a pleasant experience. This is my third vehicle and I keep coming back because of Will and sales team. The service was outstanding to take care of my minor vehicle warranty issue Dillon was prompt and handled my issues in a professional manor. Your entire team is outstanding
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for an outstanding experience- I am very happy...
Thank you for an outstanding experience- I am very happy with my new Ford Edge! Staff were professional, courteous and knowledgeable. The whole process went smoothly- I will definitely refer my friends and family !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car