Reviews
Everyone was awesome.
Everyone was awesome. From the service advisor (Omar Romero) to the technician. Even the cashier was very hope.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mary, we're delighted to hear that Omar and the rest of our team at Bill Utter Ford provided you with such excellent service. Thanks for sharing your experience!
Cory Cuellar was great to work with and I would recommend
Cory Cuellar was great to work with and I would recommend him to anyone that is in need of a new vehicle. I love my new Maverick. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Whitener, we're delighted to hear that Cory provided excellent service and that you're loving your new Maverick! Thanks for choosing Bill Utter Ford!
Staff was friendly and informative.
Staff was friendly and informative. Also made recommendations for services I could do in the future rather trying to upsell me now.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve, we're glad to hear our team at Bill Utter Ford provided you with friendly and informative service without the pressure. Thanks for sharing your experience!
Excellent service from scheduling, repairs & follow up.
Excellent service from scheduling, repairs & follow up. Jovan the mobile service young man showed up on time & was very professional & courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Jovan and the team at Bill Utter Ford! We're glad to hear that our service met your expectations from start to finish.
I have never had a bad experience from either servicing
I have never had a bad experience from either servicing a car or a purchase. Eddie in the service dept. is just plain GREAT to work with, period. The staff all genuinely care about their customers and you can tell they enjoy their jobs. As far as I’m concerned, I’m a customer for life!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Donna, we're delighted to hear that Eddie and the rest of our team at Bill Utter Ford have consistently provided you with excellent service. Thanks for your loyalty and kind words!
They gave me a timeframe to look at my problem and they
They gave me a timeframe to look at my problem and they were faster than what they said
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad you had a quick and efficient service visit with us at Bill Utter Ford. Thanks again!
Cory was a pleasure to work with.
Cory was a pleasure to work with. He was inconstant communication with us throughout the entire process. I definitely recommend working with him! Working with finance was awesome as well. We came in with our own financing and they were all onboard with it. Will definitely come back for my future car needs!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Steve we're delighted to hear that Cory and our finance team at Bill Utter Ford made your experience so positive. Thanks for the recommendation and we look forward to assisting with your future car needs!
Working with Cory Cuellar is one of the very best
Working with Cory Cuellar is one of the very best experiences I've had buying a vehicle. His friendly, educational, no pressure style brightened my day and I'm extremely happy with my experience! Great guy at an awesome dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear Cory made your experience at Bill Utter Ford so positive! Thanks for sharing this fantastic feedback. Enjoy your new vehicle!
Cory Cuellar took such good care of me.
Cory Cuellar took such good care of me. Literally everything but the signing and test driving was done via phone. He was very courteous, patient and kind. I greatly appreciate all of his help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear Cory provided excellent service and made the process smooth for you at Bill Utter Ford. Thanks for sharing your experience!
Yes.
Yes. I brought my truck in for recall work without an appointment. I spoke with Joey Desurne and he said it would be worked on as soon as possible, but let me know that parts would have to be ordered. He also informed me that there were no loaners available which was disappointing as I needed my truck for work. Not his fault at all. It took a few days to get parts, but each time I texted Joey, he responded to let me know what was happening. Got my ride back and was very happy with the service and communication. Everyone was nice, Dean was especially helpful and Joey is top notch. Would not hesitate to use Utter again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad Joey and Dean provided excellent service and communication during your visit to Bill Utter Ford. We appreciate your understanding regarding the parts delay, and we're happy you're satisfied with the outcome. Looking forward to assisting you again in the future!