Skip to main content

Bill Utter Ford

(4,385 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,385 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

The entire team from start to finish at this dealership

The entire team from start to finish at this dealership was great! I have no complaints, I really appreciated their efficiency and commitment to suiting my needs and getting me out in a prompt time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jonathan, we're delighted to hear that our team at Bill Utter Ford provided you with efficient and committed service. Thanks for the positive feedback!

Has performed all the scheduled maintenance on my F150.

Has performed all the scheduled maintenance on my F150. Just had my first major repair at 118k miles. Cam phaser and timing components replacement. Completed timely and on estimate. Also most reasonable advance estimate without alot of handwringing about needing to run diagnostics. Very pleased with how they have cared for my truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Bill Utter Ford has taken great care of your F-150 and met your expectations with the recent repair. Thanks for trusting us with your vehicle's maintenance!

Excellent customer service and professionalism.

Excellent customer service and professionalism. I am a repeat customer because of this. Thank you to everyone involved in the process. A great experience yet again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Brandon, we're delighted to hear that our team at Bill Utter Ford provided excellent service once again. Thank you for your continued support and kind words!

Amazing people, very professional and honest.

Amazing people, very professional and honest. Go see Kenny Morgan if you need a new vehicle! Won’t find a better sales rep out there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Alex, thanks for the shoutout! We're glad to hear Kenny and our team at Bill Utter Ford provided you with a great experience. Enjoy your new vehicle!

Kason, my service advisor was excellent, I've had my cars

Kason, my service advisor was excellent, I've had my cars serviced at Bill Utter multiple times and he has been the best service advisor to date. He kept me up to date on the progress of my car's AC repair and answered all my questions. My car was done earlier than expected and my AC works great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Kason provided you with excellent service at Bill Utter Ford. Thanks for sharing your positive experience and for being a loyal customer!

Love Megan Meredith my advisor and the whole team who

Love Megan Meredith my advisor and the whole team who worked on my car behind the scenes! I appreciate all the communication and help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Megan and the team at Bill Utter Ford provided excellent service during your visit. Thanks for sharing your positive experience with us - safe travels!

We have bought seven vehicles from Bill Utter Ford and

We have bought seven vehicles from Bill Utter Ford and have always had a good experience and have always used them to service all the vehicles and have never really had any serious problems if you want the best service in the service department go see Eddie Church he has always given us the best service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued support and loyalty to Bill Utter Ford! We're delighted to hear that Eddie has consistently provided excellent service. We look forward to serving you again in the future!

Team is great as always, friendly and fast.

Team is great as always, friendly and fast. Take all my cars here including our Honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your trust in our business, Neil. We look forward to seeing you again at Bill Utter Ford!

Always great service.

Always great service. Everybody is friendly and helpful. Pricing is fair and competitive. It’s a bit of a drive for me to get there but worth the time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for making the drive to Bill Utter Ford! We're glad to hear you find our service friendly, helpful, and competitively priced. We appreciate your support!

Everyone was great.

Everyone was great. Jacob Mooney, Claire and Denise have all been very helpful and nice to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're glad to hear Jacob, Claire, and Denise made your experience at Bill Utter Ford a positive one. We appreciate your support!