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Bill Utter Ford

(4,380 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Comfortable

Roberto made sure I was comfortable with the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great experience

Steve was extremely helpful and made the process easy! I would recommend him to a friend if they were looking to buy a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Adam Russell 5 Stars!

We have purchased from Adam, and keep coming back because he is knowledgeable, friendly, and his customer service goes above and beyond. We will continue to work with Adam at Bill Utter for these reasons! Adam rocks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Hassle-free

Excellent customer service. Every salesman greeted me at the door and did everything they could to get me into a great car that would last me. The process was fast and easy. I will definitely go back for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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THE BEST EXPERIENCE I EVER HAD BUYING A CAR!

Phil Tysinger was recommended to us by a friend. Our friend was absolutely correct Phil's professionalism and no pressure sales made our experience very pleasant. I will honestly refer all of my friends and family to Phil FIRST to test drive or buy any vehicle in the future! Rob Richardson was great too in finance. Both Phil & Rob were very patient and answered all of our questions and made us feel very comfortable will no stress or pressure what so ever! We will be back when its time to replace our other car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great Buying Experience

Bought a new SUV with Phil Tysinger and he was very professional and very helpful. I would highly recommend him. Every person with Bill Utter was friendly and offered a smile. Absolutely a great dealership to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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The best car experience we have ever had

Just want to take a minute and say that our car buying experience at Bill Utter was superb. Professional all the way. Phil Tysinger is the ONLY car salesman that I will ever use again. He gave clear honest opinions. No pressure and was to the point. I have only had my car 3 days and have already referred him to two friends one who has already bought a car also. I would definitely recommend Phil and this dealership for anyone's car needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Only Person to buy from Phil Tysinger!

My husband and I both bought brand new vehicles from Bill Utter Ford and our experience both times was great! Phil Tysinger is the best! He is so friendly! He makes the process much easier and less intimidating and he is extremely helpful! He always takes great care of us! I refused to buy a car anywhere else but with him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Wonderful experience

Steve is a friendly,happy salesperson. He Is dedicated to finding just the perfect vehicle. My every hope was met. He is very hard working and a pleasure. Also Mike the finance person was prepared, fast and efficient. Not a minute was wasted in the entire experience. I am a repeat customer of Bill Utter ford and plan to return again. Carl Anderson has always been very supportive and a great resource. My car buying experience was wonderful..thank you to all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Service

This is our 4th purchase with Phil and he always Makes it a smooth process! I love my new car! We would recommend Phil and Bill utter Ford for your next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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