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Bill Utter Ford

(4,379 reviews)
Visit Bill Utter Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 12:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 457-2394 (888) 457-2394
Used (940) 295-4125 (940) 295-4125
Service (888) 430-0160 (888) 430-0160

Reviews

(4,379 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Utter Ford from DealerRater.

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Thank You

Thank you very much for helping me out with a partial delivery .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Alway Excellent

We are looking for a new vehicle. Our salesperson Phil Tysinger is very easy to deal with, extremely knowledgeable and very open & honest. We have bought 2 vehicles from in the past from him and have never been disappoint. Danny Morris in service takes care of us with the servicing of our two Fords. Very knowledgeable, gives solid advice and easy to work with. Denise Wolfe in accessories is someone we have also dealt with over the years. Again a very knowledgeable and easy to work with person

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excent

His accessible prices. The Honesty. And Cordiality of all personal and great location the make me fell sure of my vehicle the I buy it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Excellent

Very helpful and friendly especially the salesperson Steve Davidson he was professional,knowledgeable and upfront. I would gladly do business with him again. Also I would suggest him and Utter ford to my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Expedition purchase

This was the 5th vehicle we have purchased from this dealership, 4 of them from salesman Doyle Chaffin. Doyle is the perfect salesman, letting us make the purchase and not selling us something that he wanted to move off the lot. His character is the main reason we came back for this purchase and we really didn't spend a lot of time 'haggling'--just found what we wanted and moved on with the paper work. Many auto salesmen are pushy, trite, and aggressive but we have found a jewel in Doyle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Easy Efficient Fast

Worked with Steven Davidson from start to finish. From order to completion and delivery. Very easy and 100% done very easily via internet. Highly recommended and will revisit for my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Steve Davidson is an amazing person.

Easy Steve made the buying experience painless and enjoyable! Yes,I said enjoyable. I have purchased 13 new Fords since 1999. The Fords were always fabulous. The buying experience, not always. I flew in from Denver, CO. , He had everything ready to go. My brother and I were extremely pleased with Steve. Very personable, professional, great humor, and very impressive! If Steve Davidson is still there when I purchase my next Ford, I will fly in again! He is quality all the way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Amazing!!!

By far the best car buying experience I have ever had. The entire process was so easy and fast. I will go back to this Dealership!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Salesman Adam Russell

I had a great new car buying experience at Bill utter Ford. Adam Russell was the best car salesman I have ever dealt with. He was very patient and understanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Comfortable

Roberto made sure I was comfortable with the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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