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Legacy Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (162 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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THE BEST

THE CUSTOMER SERVICE WAS GREAT. THE ASSOCIATED WAS KNOWLEDGEABLE ABOUT THE SERVICES I WAS SEEKING FOR MY F-150. AWESOME!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service and sales

I've always had great professional & friendly service. Rodney super with customer service! We'll be buying our third car from there too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Work

A good salemans sell himself or herself before they sells the product. I was in here with a friend looking to buy a custom Ford Mustang for her 40th Birthday. I had a back seat at the way Wendy Powell works and i was amazed. She works non-stop until she gets you the best deal. I was so amazed I called my husband to tell him he need to come to Legacy Ford to purchase the truck he has been looking for. And that Wendy is the only saleman he needed to see. Thanks for all the excellent service Wendy. Looking forward to working with you in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Excellent Car Buying Experience

My experience at Legacy Ford was Awesome! I found the car of dreams with the help of Mr. Robert Render. He greeted me with a smile and his knowledge of vehicles was very impressive. He made me feel comfortable & I never felt pressured into purchasing a vehicle like I have at other dealerships. Thank you Mr. Render for making my car buying experience a pleasant one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wendy Powell is the best!!

As you can see I gave it 5 stars. This was a smooth process from beginning to end. More specifically i would like to give high praise to my salesman Wendy Powell. She was extremely genuine and a true professional. I haven't even got out the car good before she begin the process of making this visit great. The greeting was wonderful. Her approach was relaxed and there was no pressure at all like at other places. I was just shopping around, as I didn't purchase a car that day. But Wendy Powell will be the only one I purchase one from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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New Car Buyer

EXCELLENT CUSTOMER SERVICE, THE MOST PLEASANT CAR PURCHASE I'VE HAD IN YEARS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellant Service

Scott Driver went above and beyond to ensure that I was taken care of! Thank you Scott for you excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer

The service I received was great & as a result I've purchased my last 3 vehicles from Legacy within the pass 11 months. My sales person made me feel comfortable throughout the experience & I never felt pressured in which vehicle I chose.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car Repairs

Shalon was very helpful and took care of the issues right away.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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HORRIBLE!!!!

Horrible staff! Take your buisness literally anywhere else!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We're extremely disappointed to hear about your negative experience at our dealership, Neal. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. Please give us a call at (770) 914-2800 and we will do our best to make this better. We hope to hear from you soon.