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Johnston Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (113 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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service on SUV

Great folks and very helpful, I will be using this site for all my repairs in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mrs. Davison

Aaron is the best Service Manger, In Texas!!!!. He always remembers me and calls me by name. He is a very trusting face. I like Richard too, he has a very honest as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Geart Service

2010 F-250 XLT Super duty. Purchased in 2010. I am always pleased with the service. When I arrive for my appointment the staff and service Technicians are ready for my vehicle with little or no waiting time. keep up the exceptional service. Have Merry Christmas and great New Year.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are ecstatic to read your review of our location, Charles. If there is anything else we can do for you, please give us a call.

Great Service, Friendly Employees, Clean Facility

The employees are very friendly yet professional. They answer my questions and concerns without making me feel as if they think I am a dumb female. The service is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.

Great company to do business with??

I was perfectly satisfied I feel that my first explains my experience completely I answered all your questions but what else could I say thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

I went to see if I could get approved for a used car and I am now driving a new 2016 Ford Focus! The folks at Johnston Ford took very good care of me and my new car! Thank you Joe, Camille, & Cindy, they are the best to work with! I love my new car!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service, fair price.

As always, prompt service for a fair price.actually less than estimated cost plus they discovered the battery needed to be replaced. No bout the cold front that passed through a few days later would have reviewed the problem, but at an inopertune time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Excellent service always use Johnston Ford for service or to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words and review, Miriam. We appreciate your review of our team, and the staff here at Johnston Ford look forward to further serving you in the future!

Johnston Ford--The best Ford Dealer Around

My husband and I purchased a 2016 Explorer. It is just right for us. Big enough to carry grandkids and small enough for running errands around town. Johnston Ford provided excellent service from the sales staff to the service department. We have been purchasing vehicles from Johnston for over 30 years and plan to continue until we can't drive anymore!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Special Eduation teacher

I think service is great. I really enjoyed the vision

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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