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Porsche Birmingham

(148 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (833) 472-1769 (833) 472-1769
Used (866) 794-4713 (866) 794-4713
Service (888) 320-8349 (888) 320-8349

Reviews

(148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Porsche Birmingham from DealerRater.

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Excellent!

Excellent!!! Lee Goodson is the Porsche ?Master? whether you want to buy or build a new Porsche or get the best used vehicle for your needs. Jerry Ingram was awesome, as Lee was not available when my wife and I stopped by the sales department as out Porsche was being serviced, Jerry helped my wife and I with all needs in Lee?s absence. Jerry showed us our new vehicle and helped us get our trade valued and coordinated with Lee along the way. Truly a team environment at Porsche Birmingham!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Sales individual ( William Goodson ) was patient and not

Sales individual ( William Goodson ) was patient and not pushing or directing me to purchase a car at the dealership. He helped me configure the 718 GTS convertible that I wanted. The process was enjoyable and it was a blast to see my red convertible the way I wanted it. After the purchase there was no pressure to buy additional items or warranties. I also left knowing how to use the electronic gizmos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Charles, we are so pleased you enjoyed your visit to Porsche Birmingham! If you have any further questions, please give us a call. We're always happy to help!

I found this deal being out of state.

I found this deal being out of state. I flew in on October 2024. And as part of the purchase, I was given one key for a 100k car albeit being used. I had addons - mandatory Key Replacement Service Contract + Permaplate + Dealer Doc fee which costed 1.5k. I was told to call the Key Replacement Service for a spare key. I called and was told i need to get 2 keys for the service to be viable. When i reached back out to the Sales Rep who sold me this call. No response, still waiting on the call back. Do what you may with this information. When you are being asked to lie to avail a service to get the spare key, and ghosted, it creates a distate on a 50,000$ car purchase you did. If they rectify, i would be happy with the experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We would love the opportunity to personally speak with you regarding your review. Based on the information provided we are having trouble identifying you as a customer of our store. Please reach out to me at your convenience so we can properly assist you. Thank you for your time. Sam Fuller, General Manager Porsche Birmingham 205-397-2710

My salesman, Ernest, was so helpful.

My salesman, Ernest, was so helpful. He made the process quick!!!! I was very impressed with the facility and the friendliness of the crew. We will defiantly recommend to everyone'1

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kerry, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Porsche Birmingham!

Purchased several cars here.

Purchased several cars here. Always a great experience working with Michael and Lee. Always get great service and their products knowledge is always appreciated. Their Showroom was recently renovated and looks great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nicholas, we are so pleased you enjoyed your visit to Porsche Birmingham! Please don't hesitate to reach out if there's anything additional we can do for you.

Excellent sales and service from Lee.

Excellent sales and service from Lee. Was very happy with the advise and help buying my new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

James, we are so pleased you enjoyed your visit to Porsche Birmingham! If you have any further questions, please give us a call. We're always happy to help!

It?

It?s great to have a new relationship and it makes owning the cars even better. Thanks to Richard, Sam, Greg, Michael, and Ernest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

The entire process was very easy.

The entire process was very easy. From the time I walked in to ordering exactly what I wanted

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robert, we are so pleased you enjoyed your visit to Porsche Birmingham! Please don't hesitate to reach out if there's anything additional we can do for you.

Best ever in buying a car - and at 75, I have bought more

Best ever in buying a car - and at 75, I have bought more than a few. Ernest Garver really made me feel comfortable, explained everything well and is just a genuinely nice, very professional sales representative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Thomas, thank you for taking the time to leave a review for us at Porsche Birmingham. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Porsce Bham purchase with Chuck

Sales rep -Chuck-, extremely helpful in process: professional, personable while keeping negotiations and finance on track!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Suzanne, we are so pleased you enjoyed your visit to Porsche Birmingham! If you have any further questions, please give us a call. We're always happy to help!