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Master Buick GMC

(74 reviews)

Reviews

(74 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nicole was great

This was our second purchase buying a truck from GMC of Augusta . The staff always welcoming , the easiest ever of buying a vehicle , very smooth fast process !!!!! Will definitely return next time find a vehicle ! Nicole our sell lady was excellent !! thank you so much !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Josh Potts, General Manager, jpotts@machaikchevy.com, (281)-596-6240

Great Service

Great Service by Charles and his crew! As always a very clean facility, happy service personnel and great follow up on when the vehicle is ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing this great feedback with us. We feel our service department is what makes Master Buick GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Warm regards, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Tom Fisher

My hats are off to Earle in Parts.....Fantastic job in assisting with the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us a great review, Thomas! We are happy to know Earle was able to be of such great assistance. Thank you for letting us earn your business. We look forward to being there for you in the future! Best, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

Taking care of customers, thank you

Brought my truck in because of abs light. Wire was damaged in wheel well. Wires were fixed and extended at no charge.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Happy Customer

The Service Crew at Masters Buick GMC are extremely customer service oriented and are willing to answer any questions that you may have. They make you feel like you are the most important customer.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Repair Service

Very Good service for my repair on my vehicle, friendly

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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D. James

I received excellent service. I will use this dealership again if I need to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Master Buick

My salesman Roscoe Peace worked tirelessly to ensure my satisfaction before, during and after the purchase. He is an asset to the dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repair to cruse control

I Very satisfied with my 2016 Buick Lacrosse. And I have also been very satisfied with the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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MY NEW GMC TRUCK (KILLER!!)

SERVICE DEPT. DID WHAT THEY SAID THEY WARE GOING TO-DO & A LITTLE MORE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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