Reviews
I’ve purchased cars from the Schafer family for 40 years. The quality of service has always been impeccable. I trust their work.
I’ve purchased cars from the Schafer family for 40 years. The quality of service has always been impeccable. I trust their work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Doug! I truly appreciate your loyalty to Master Buick GMC Augusta over the years. It's great to hear that you've consistently received impeccable service. We look forward to continuing to serve you and earning your trust for many more years to come. Please don't hesitate to visit me again! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
John was a pleasure to work with! He was super accommodating and upfront with all the vehicle pricing. Would recommend when purchasing your new GMC!
John was a pleasure to work with! He was super accommodating and upfront with all the vehicle pricing. Would recommend when purchasing your new GMC!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! I’m thrilled to hear that you had a great experience with John at Master Buick GMC Augusta. Your recommendation means a lot to us, and I appreciate you taking the time to share your feedback. We look forward to assisting you with your next GMC purchase! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
I think it's a nice place to buy a car..very friendly and helpful 😊.
I think it's a nice place to buy a car..very friendly and helpful 😊.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words, Gwendolyn! I’m thrilled to hear that you found Master Buick GMC Augusta to be a nice place to buy a car and that we were friendly and helpful. I appreciate your feedback and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Took 3 hrs for an oil change and tire rotation and I had a appointment
Took 3 hrs for an oil change and tire rotation and I had a appointment
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- 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback, Mike. I understand your concerns regarding the amount of time required for your oil change and tire rotation despite having a scheduled appointment. At Master Buick GMC, we aim to provide timely service and efficient appointment scheduling so customers can plan their visits accordingly. Please feel free to contact me directly if you would like to discuss your visit further. We remain focused on improving service efficiency and appointment scheduling. Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Gavin Hyatt is fantastic always goes above and beyond. He sets the bar for customer service. Thank you for everything.
Gavin Hyatt is fantastic always goes above and beyond. He sets the bar for customer service. Thank you for everything.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your insightful review! I truly appreciate your kind words about Gavin and am thrilled to hear he went above and beyond for you. At Master Buick GMC, we strive to provide excellent customer service, and feedback like yours motivates us to keep up the great work. Our team looks forward to seeing you again soon! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Good efficient service and pleasant waiting area. Work was completed and I was communicated with timely.
Good efficient service and pleasant waiting area. Work was completed and I was communicated with timely.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review, Tony! I’m excited to hear that you enjoyed our efficient service and pleasant waiting area at Master Buick GMC. It's great to know that our communication met your expectations. Our team looks forward to assisting you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Always great service. If any issues ever arise, they always sure to take care of it.
Always great service. If any issues ever arise, they always sure to take care of it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review, Wade! I’m delighted to hear that you consistently receive great service at Master Buick GMC. Your satisfaction is our priority, and we're always here to address any issues that may arise. Our team looks forward to seeing you again! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Great customer service didn’t pressure me or try to talk me into a car I didn’t want
Great customer service didn’t pressure me or try to talk me into a car I didn’t want
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Colbi! I’m thrilled to hear that you experienced great customer service at Master Buick GMC. Our goal is to provide a pressure-free environment and help you find the right vehicle for you. I appreciate your feedback, and our team looks forward to serving you again in the future! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
I was very pleased with the services I received. They kept me informed and the final price was reasonable. My car was completely checked out and no problems indicated. I went to have a vacation checkup which included an oil change, tires rotated and several other inspections.
I was very pleased with the services I received. They kept me informed and the final price was reasonable. My car was completely checked out and no problems indicated. I went to have a vacation checkup which included an oil change, tires rotated and several other inspections.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback, Sandra! I’m glad you were pleased with the services at Master Buick GMC. It's great to know that our team could assist you with your vacation checkup and provide you with a thorough inspection. We appreciate your support and look forward to seeing you again for your next service. Safe travels! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400
Ms Nicole was great very professional and helpful and a smile as she spoke with respect which makes it good to recommend family and friends to come see her.
Ms Nicole was great very professional and helpful and a smile as she spoke with respect which makes it good to recommend family and friends to come see her.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! I’m pleased to hear that Nicole provided you with such a professional and respectful experience at Master Buick GMC Augusta. Your recommendation means a lot to us, and we look forward to welcoming your family and friends in the future. Thank you for choosing us! Sincerely, Will Schafer | Owner | [email protected]| 706-855-9400