[{"id":530936,"personPtyId":46235912,"firstName":"Eddie","lastName":"Overby","titleText":"New Car Sales Manager","emailTxt":"eoverby@masterautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":15,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/efab39d406ce.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"770428800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":531004,"personPtyId":46720545,"firstName":"Roscoe","lastName":"Peace","titleText":"New Vehicle Sales Consultant","emailTxt":"rpeace@masterautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/0ae3b3a97898.jpg","drDealerId":42231,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":530998,"personPtyId":45809155,"firstName":"Frank","lastName":"Ward","titleText":"General Sales Manager","emailTxt":"fward@masterautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/15504fe1a137.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"891388800","industryStartDtUtc":"491702400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":531002,"personPtyId":47916123,"firstName":"Sue","lastName":"Oertle","titleText":"New Vehicle Sales Consultant","emailTxt":"soertle@masterautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/cebc5643f469.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"1475280000","industryStartDtUtc":"1188604800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":532474,"personPtyId":46175419,"firstName":"Bill","lastName":"Whitten","titleText":"New Vehicle Sales Consultant","shortBioText":"I have lived in the Evans/Augusta area all of my life. I graduated High School from Aquinas High School in 1988 and Augusta State University in 1993. I am married to my lovely wife Stacie and have 4 children ranging in ages from 4 to 22 years. Activities that I enjoy while not at work are Bowling and Frisbee Golf. I believe in establishing working relationships with my clients that are permanent. In many cases selling to generations of family members and their friends. This is my sixteenth year at Master Buick GMC.","emailTxt":"bwhitten@masterautomotive.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/61616527c52f.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"1033430400","industryStartDtUtc":"1033430400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":538515,"firstName":"Keith","lastName":"Stone","titleText":"Finance Manager","emailTxt":"kstone@masterautomotive.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":15,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/2b42901037a9.jpg","drDealerId":42231,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":533023,"firstName":"William","lastName":"Fanning","titleText":"Customer Assistance","emailTxt":"wfanning@masterautomotive.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/00dc646e843a.jpg","drDealerId":42231,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":532475,"personPtyId":46299108,"firstName":"David","lastName":"Truitt","titleText":"Service Manager","emailTxt":"dtruitt@masterautomotive.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":18,"combinedEmpReviewCnt":109,"imageUrl":"https://cdn-user.dealerrater.com/images/47f89ebde807.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"1149120000","certifiedEmployee":true,"deptDscrp":"Service"},{"id":547735,"personPtyId":51355132,"firstName":"Porsha","lastName":"Cox","titleText":"Service Customer Care","emailTxt":"pcox@masterautomotive.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/a731f657572a.jpg","drDealerId":42231,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":532476,"firstName":"Charles","lastName":"Williams","titleText":"Service Manager","emailTxt":"cwilliams@masterautomotive.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":96,"imageUrl":"https://cdn-user.dealerrater.com/images/2763c0d17f93.jpg","drDealerId":42231,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":511213,"personPtyId":45624314,"firstName":"Will","lastName":"Schafer","titleText":"Dealer","shortBioText":"Will Schafer is a third generation Dealer with Master Buick GMC. He attended Augusta Preparatory School and graduated in 1986. He then received his Business Administration Degree at Presbyterian College in Clinton, SC. Having worked at the dealership since he was a teenager, he went on to receive a Diploma from the Dealer Candidate Academy in 1991. He has worked in the Sales, Parts, and Service department in his 27 years with Master. He currently serves on many community boards including Westminster School of Augusta, Crossover Communications International, and Columbia International University. He is the current President of the Augusta, Aiken Buick GMC Dealers Marketing Association, NADA Presidcnt\u001as Club and a Member of the Rotary Club.","emailTxt":"wschafer@masterautomotive.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/31b2ba90495d.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"641520000","industryStartDtUtc":"641520000","certifiedEmployee":true,"deptDscrp":"Management"},{"id":532477,"firstName":"Brad","lastName":"Gillespie","titleText":"Service Manager","emailTxt":"bgillespie@masterautomotive.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":41,"imageUrl":"https://cdn-user.dealerrater.com/images/4a8c9af21ac8.jpg","drDealerId":42231,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":531003,"personPtyId":46719539,"firstName":"Nicole","lastName":"Rowell","titleText":"Pre-Owed Sales Consultant","shortBioText":"","emailTxt":"nrowell@masterautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/e54eb8abe4b4.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1157068800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":537790,"personPtyId":47927425,"firstName":"Bernard","lastName":"Hughes","titleText":"Assistant New Vehicle Manager","emailTxt":"bhughes@masterautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/3cdd75c684ee.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"591667200","industryStartDtUtc":"339206400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":533022,"personPtyId":47144464,"firstName":"Steve","lastName":"MacDonald","titleText":"Service Manager","emailTxt":"smacdonald@masterautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/2880a822253d.jpg","drDealerId":42231,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":533020,"firstName":"Bo","lastName":"Starke","titleText":"Sales Consultant","emailTxt":"bstarke@masterautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/426af3871410.jpg","drDealerId":42231,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":531005,"personPtyId":46361405,"firstName":"Wade","lastName":"Howard","titleText":"New Vehicle Sales Consultant","emailTxt":"whoward@masterautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/cc5d87773442.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1330560000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":547734,"personPtyId":51354581,"firstName":"Brooke","lastName":"Crutchfield","titleText":"Service Customer Care","emailTxt":"bcrutchfield@masterautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/278765abeec0.jpg","drDealerId":42231,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":530997,"firstName":"Al","lastName":"Kemp","titleText":"Pre-Owed Sales Consultant","emailTxt":"akemp@masterautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/600e754f4051.jpg","drDealerId":42231,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":531006,"personPtyId":45869025,"firstName":"Mary","lastName":"PIleggi","titleText":"Pre-Owned Sales Consultant","emailTxt":"mpileggi@masterautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/55309bd06c18.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"1527811200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":533017,"personPtyId":48124909,"firstName":"Tony","lastName":"Goddard","titleText":"Sales Professional","emailTxt":"tgoddard@masterautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/f54ad15fd40c.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"1328054400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":533019,"personPtyId":46726079,"firstName":"Mark","lastName":"Halupa","titleText":"Sales Consultant","shortBioText":"Mark Halupa has been with Master Automotive for 7 years. I have to start by saying he is a HUGE Pittsburg Steelers fan! He came to us from our Aiken Store, Master Chevrolet Cadillac, when we first took over that store. He went back to Master Chevrolet Cadillac a few months later. We are excited to have him back at our Augusta Store! He is extremely knowledeable about GM vehicles and Pre-Owned Vehicles of all kinds with his years in the business backing him! Come see him! He is known for being able to fit customers with the right vehicle and we are blessed to have him as a part of our team!","emailTxt":"mhalupa@masterautomotive.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/2316a573c128.jpg","drDealerId":42231,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":532473,"personPtyId":46726612,"firstName":"Gene","lastName":"Baxley","titleText":"New Vehicle Sales Consultant","shortBioText":"enjoy helping others, selling vehicles for 25 years, family man with children and grand children, active member in church, hobbies are working around the house, have a vegetable garden, married to a school teacher ( teaching for 34 years in a Christian private school)","emailTxt":"gbaxley@masterautomotive.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/d80c8362eb8e.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"1083369600","industryStartDtUtc":"833587200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":531001,"personPtyId":46720581,"firstName":"Wade","lastName":"Hooker","titleText":"Pre-Owned Sales Manager","emailTxt":"whooker@masterautomotive.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/e4b5afe32ab8.jpg","drDealerId":42231,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":436432,"personPtyId":45604779,"firstName":"Kathy","lastName":"Hensley","titleText":"Owner","shortBioText":"Kathy was born in Augusta and went to High School at Augusta Prep. She graduated from Agnes Scott with a BA in Psychology. During College, she worked as Customer Service Manager and New Car Delivery Manager for a Dealership in Decatur, GA. After college, she worked as a Salesperson for a Car Dealership in Atlanta, then worked Managing Apartment Communities until she began a family. She moved back to Augusta to be close to family and started back with the family business in August of 2010. She has worked as a Customer Service Agent in Service, Business Development Manager, and Website Development and Marketing since coming back in to the Business.","emailTxt":"khensley@masterautomotive.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/2ef3e1eddbe2.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"1280620800","industryStartDtUtc":"965088000","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":537784,"personPtyId":49194408,"firstName":"Phillip","lastName":"Towns","titleText":"Fixed Operations Director","emailTxt":"ptowns@masterautomotive.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/63c8dca05090.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"844128000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":552169,"firstName":"Gage","lastName":"Welch","titleText":"Pre-Owned Sales Consultant","emailTxt":"gwelch@masterautomotive.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/d33c6f2e560c.jpg","drDealerId":42231,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":547733,"personPtyId":51354564,"firstName":"Alyson","lastName":"Johns","titleText":"Service Customer Care","shortBioText":"Alyson was born in Augusta, GA. She has two children and enjoys hunting, boating, and being with her family and friends. She has been in Customer Service since entering the job force and is our most Senior Level Customer Service Agent.","emailTxt":"ajohns@masterautomotive.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/b2621c121a0f.jpg","drDealerId":42231,"dealerEmpStartDtUtc":"1435708800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":570706,"firstName":"Eric","lastName":"Cooper","titleText":"Pre-Owned Sales Consultant","emailTxt":"ecooper@masterautomotive.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42231,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":570707,"firstName":"Michael","lastName":"Johnston","titleText":"Pre-Owned Sales Consultant","emailTxt":"mjohnston@masterautomotive.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":42231,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 7:30 AM - 6:00 PM

Master Buick GMC Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2018

Here at Master Buick GMC, we're proud to be a multi-generation family business that puts customer service first. We've b

...

een serving our community for over 80 years, and we've passed our commitment to customer satisfaction from each generation to the next. In fact, we've won Columbia County's Best of Award five years in a row! Give our Express Car Buying a try. Express Car Buying is an all online buying experience that is sure to keep the car buying process simple!

"After we sell, we serve, since 1937!"

Service

Oil, Filter Change

$49.95 and up*

Wheel Balance

$39.95 and up*

Tire Rotation

$17 and up*

Wheel Alignment (4WD)

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
440 lifetime reviews. Includes reviews of Master Buick GMC from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 19, 2019

    Our experience was very satisfactory and enjoyable. We liked and loved talking with all the personnel we dealt with. Sue was wonderful, helpful and great!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. I will share y...our comments with Sue and we look forward to seeing you at our dealership in the future.Regards,Will Schafer , Owner , wschafer@masterautomotive.com, (706) 760-2168


    Worked with:
    Eddie Overby

    New Car Sales Manager

    (5.0) 48 reviews

    Sue Oertle

    New Vehicle Sales Consultant

    (5.0) 32 reviews

    Keith Stone

    Finance Manager

    (4.9) 59 reviews

  • 5.0 out of 5
    January 19, 2019

    I had a Great experience shopping and buying my new 2019 Canyon. Gene was wonderful to work with. The entire process was Great! I will make an effort... to send future clients to Master's.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kenneth, thank you for taking the time to share with us your buying experience! We are thrilled it went well! Don't hesitate to contact any if us if... you have any questions or concerns! We appreciate your business!Kathy Hensley, OwnerMaster Buick GMC


    Worked with:
    Eddie Overby

    New Car Sales Manager

    (5.0) 48 reviews

    Keith Stone

    Finance Manager

    (4.9) 59 reviews

    Gene Baxley

    New Vehicle Sales Consultant

    (4.9) 24 reviews

    Kathy Hensley

    Owner

    (4.9) 9 reviews

  • August 28, 2012

    had a great overall experience, found a great car with a great price. drove 2 1/2 hours and it was well worth it. did not feel any pressure at all! i highly... recommend this dealership! Tony Goddard is the man to see! but to be honest i would have used any of the fine sales people there. Thank you again Tony! and all the staff that helped out.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your complimentary review of Tony Goddard and our entire dealership at Master Buick GMC. Your comments reassure us that we're ...doing everything possible to meet the needs of all our customers before, during and after the sale. It is our great privilege to serve you; I hope you know just how much we appreciate your kind words and your business. Wishing you all the best with your new vehicle and remember - After We Sell, We Serve, Since 1937!" Have a wonderful day and thank you again!

  • 5.0 out of 5
    January 19, 2019

    Purchased a 2019 GMC Yukon Denali last week. Salesman Roscoe Peace and Salesmanager Eddie Overby were both FANTASTIC! No pressure from either and they... were very accommodating. Highly recommend them & this dealership

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and this review. Congratulations on your 2019 GMC Yukon! I am happy to hear Roscoe and Eddie were able to serve you and de...monstrate how we do business here. If there is anything we can assist you with in the future, please let us know.Regards,Will Schafer , Owner , wschafer@masterautomotive.com, (706) 760-2168


    Worked with:
    Eddie Overby

    New Car Sales Manager

    (5.0) 48 reviews

    Roscoe Peace

    New Vehicle Sales Consultant

    (5.0) 24 reviews

    Keith Stone

    Finance Manager

    (4.9) 59 reviews

  • 5.0 out of 5
    January 18, 2019

    Master Buick GMC is a great dealer to do service with. They always go above and beyond in customer service, and work on your vehicle. Charles is a superb... advisor in the service department. Highly recommend Master Buick GMC for all your buying and service needs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad that you always leave our dealership satisfied with our work! I will share your comments with Charles and we look forward to working with y...ou again down the road.Regards,Will Schafer , Owner , wschafer@masterautomotive.com, (706) 760-2168


    Worked with:
    Charles Williams

    Service Manager

    (4.7) 96 reviews

  • 5.0 out of 5
    January 18, 2019

    Sue and Eddie are very friendly and easy to work with. Jeff was very accommodating and answered our questions. I cannot remember the service managers name... but I really appreciate the gift.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!Rega...rds,Will Schafer , Owner , wschafer@masterautomotive.com, (706) 760-2168


    Worked with:
    Eddie Overby

    New Car Sales Manager

    (5.0) 48 reviews

    Sue Oertle

    New Vehicle Sales Consultant

    (5.0) 32 reviews

  • 5.0 out of 5
    January 17, 2019

    I never felt pressure on the service of my vehicle even though I purchased it from a private party. The did my inspection and have been doing my upkeep... for the past year and have had no problems. Very quick service, can book next day usually. 5 star place and people.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from us. Thank you for continually choo...sing Master Buick GMC for your vehicles¿¿¿ service needs.Respectfully,Will Schafer , Owner , wschafer@masterautomotive.com, (706) 760-2168


    Worked with:
    David Truitt

    Service Manager

    (4.8) 109 reviews

  • 5.0 out of 5
    January 17, 2019

    I have purchased several cars/trucks new and used but I have to say that my purchase this time was better than any other. Thank you, for prompt and proper... service and a great deal.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your review, Mike! Congratulations on your purchase! I'm ecstatic to hear that our team made your experience the best you've eve...r had! It's what we work hard to do for all of our customers as well as ensuring their satisfaction. Please know that your business is appreciated and we look forward to working with you again in the future!Regards,Will Schafer , Owner , wschafer@masterautomotive.com, (706) 760-2168


    Worked with:
    Wade Hooker

    Pre-Owned Sales Manager

    (4.9) 15 reviews

    Gage Welch

    Pre-Owned Sales Consultant

    NOT RATED

  • 5.0 out of 5
    January 16, 2019

    Roscoe was friendly, fun, and attentive. He patiently showed us several options and was honest. He followed up promptly and worked hard to make the process... easy. Eddie worked with us in a straightforward way and was high energy. He put a lot of effort in making sure every detail in finalizing our purchase was done quickly. We sincerely appreciated the seamless process done in fun, friendly, no pressure way. Thank you for a great experience!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your purchase! Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remar...kable experience. I¿¿¿ll share your comments with Roscoe and Eddie, and we look forward to seeing you at our dealership in the future.Best,Will Schafer , Owner , wschafer@masterautomotive.com, (706) 760-2168


    Worked with:
    Eddie Overby

    New Car Sales Manager

    (5.0) 48 reviews

    Roscoe Peace

    New Vehicle Sales Consultant

    (5.0) 24 reviews

  • 5.0 out of 5
    January 15, 2019

    Advisor, Charles, gave me detailed information; kept me abreast of everything that was happening; and assured me not to worry, he would take of me.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing this great feedback with us.¿¿We feel our service department is what makes Master Buick GMC special.¿¿Reviews like yours help us... to make sure that we're meeting the needs of our customers and we¿¿¿re glad to hear that you were pleased with your visit.¿¿We look forward to seeing you for your next service appointment!Best,Will Schafer , Owner , wschafer@masterautomotive.com, (706) 760-2168


    Worked with:
    Keith Stone

    Finance Manager

    (4.9) 59 reviews

    Charles Williams

    Service Manager

    (4.7) 96 reviews

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