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Gene Messer Chevrolet

(892 reviews)
Visit Gene Messer Chevrolet
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:00am–6:00pm
Tuesday 9:00am–7:30pm 7:00am–6:00pm
Wednesday 9:00am–7:30pm 7:00am–6:00pm
Thursday 9:00am–7:30pm 7:00am–6:00pm
Friday 9:00am–7:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (806) 589-1408 (806) 589-1408
Used (806) 589-1339 (806) 589-1339
Service (806) 589-0839 (806) 589-0839

Reviews

(892 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gene Messer Chevrolet from DealerRater.

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The service was good, although the wait was longer than

The service was good, although the wait was longer than expected the staff made sure I was a priority.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We apologize for the longer wait, but we're so glad to hear our staff made sure you were taken care of. We truly value your business and hope to see you again soon! Michael Wims General Manager

I received excellent service & Joshua took good care of

I received excellent service & Joshua took good care of me. The waiting room was very comfortable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service.

Great Service. Appointment was easy to book and they kept me right on schedule. Ramiro in parts and Roy are also real good dudes!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Joshua met me and immediately started the check in

Joshua met me and immediately started the check in process. The service was completed on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Bill, we're happy you found Joshua to be so supportive during your experience here at Gene Messer Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

Warm and friendly staff in a sparkling clean, spacious

Warm and friendly staff in a sparkling clean, spacious and inviting facility. My salesperson was especially kind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional, friendly, and honest.

Professional, friendly, and honest. Salesman was easy to work with, and very personable. Great olace

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

To help increase sales for your location, I would

To help increase sales for your location, I would encourage you to assess vehicles that come in for recalls, maintenance, or other reasons to see if there is any preventative maintenance, additional mechanical problems that are seen while servicing vehicles. And if even theirs is excessive issues to try to sale me a NEW truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I’m sorry to hear about the trouble you've experienced. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Michael Wims | General Manager mwims@Group1Auto.com

Consumer response

No has contacted me in regards to my experience

I was truly impressed with the exceptional service I

I was truly impressed with the exceptional service I received. The attention to detail and personalized care were remarkable. It's evident that providing excellent service is a top priority. This level of commitment is truly commendable and greatly appreciated. Thank you for such a positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I was satisfied with the results of the repair of my air

I was satisfied with the results of the repair of my air conditioner on my GMC Canyon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

It is always very helpful and professional.

It is always very helpful and professional. Josh was very knowledgeable and friendly. They got the service done quickly and wel.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!