Skip to main content

Gene Messer Chevrolet

(892 reviews)
Visit Gene Messer Chevrolet
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:00am–6:00pm
Tuesday 9:00am–7:30pm 7:00am–6:00pm
Wednesday 9:00am–7:30pm 7:00am–6:00pm
Thursday 9:00am–7:30pm 7:00am–6:00pm
Friday 9:00am–7:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (806) 589-1408 (806) 589-1408
Used (806) 589-1339 (806) 589-1339
Service (806) 589-0839 (806) 589-0839

Reviews

(892 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gene Messer Chevrolet from DealerRater.

Want to share your experience with this dealership?

Write a review

Johnathan Lucio said he had the car in his lot.

Johnathan Lucio said he had the car in his lot. We drove to Lubbock from Midland and took a test drive and we bought it. The entire staff is great. It was our best car buying experience ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

They work hard to please the customer and take care of

They work hard to please the customer and take care of business at the same time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Fantastic group of people!

Fantastic group of people! Easy to work with and honest! Will recommend friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

I had have taken my 18 Silverado to gene messer Chevrolet

I had have taken my 18 Silverado to gene messer Chevrolet dealership several times because stereo screen was acting up doing all kind strange things and changing by self. Anyway another part had to be ordered everything is working good so far. Good staff and mechanics needs continue get more training.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Terence, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to Michael Wims, General Manager at mwims@genemesser.com so we can assist you further.

Ehsan is an impeccable sales associate.

Ehsan is an impeccable sales associate. He makes the process very transparent and easy. My parents have also purchased a vehicle from him & I would highly recommend his services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great salesman and people to work with very nice

Great salesman and people to work with very nice atmosphere. Easy to deal with through out the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Ben, we are very happy to have provided you with such a positive experience! We hope you have a great day!

This dealership is very easy to work with and all the

This dealership is very easy to work with and all the employees were very helpful from the moment I dropped our vehicle off to when we picked it up. I would recommend them to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Landry was awesome!

Landry was awesome!!!!! He made the car buying experience great!!!! I was able to get a great car for a great price!!!!! Thanks to all his hard work!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about Landry. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Amazing service, Service adviser Janel was very polite

Amazing service, Service adviser Janel was very polite and professional. Will absolutely be returning in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found Janel to be so supportive during your experience here at Gene Messer Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

Everyone made the buying process easy and stress free.

Everyone made the buying process easy and stress free. They worked hard to find the exact vehicle I wanted. Eric, Ehsan and Lisa were wonderful to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Patrice! We appreciate your kind words about Eric, Ehsan, and Lisa at Gene Messer Chevrolet. We're thrilled to hear that we made the buying process easy and stress-free for you. It was our pleasure to help you find the exact vehicle you wanted. We look forward to assisting you again in the future! Sincerely, The Gene Messer Chevrolet Team