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Group 1 Chevrolet Hub City

(1,239 reviews)
Visit Group 1 Chevrolet Hub City
Sales hours: 9:00am to 7:30pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:30pm 7:00am–6:00pm
Tuesday 9:00am–7:30pm 7:00am–6:00pm
Wednesday 9:00am–7:30pm 7:00am–6:00pm
Thursday 9:00am–7:30pm 7:00am–6:00pm
Friday 9:00am–7:30pm 7:00am–6:00pm
Saturday 9:00am–7:30pm 8:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award

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New (806) 589-1408 (806) 589-1408
Used (806) 589-1339 (806) 589-1339
Service (806) 589-0839 (806) 589-0839

Inventory

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About our dealership

This seller has been on Cars.com since December 2016.
Gene Messer Chevrolet offers an outstanding selection of New and certified pre-owned Chevrolet cars trucks and SUVs. We also offer excellent Chevrolet Service Parts and Accessories. Gene Messer Chevrolet is a part of the Gene Messer Auto Group with access to practically every new car franchise made. Gene Messer Chevrolet has moved into a brand new state-of-the-art building and facility just NW of the intersection of I-27 and Loop 289. Plus Gene Messer Chevrolet operates the Gene Messer Accessories store on 50th and Utica Ave in Lubbock with thousands of truck accessories!
FIND NEW ROADS!

Service center

Phone number (806) 589-0839

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(1,239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Chevrolet Hub City from DealerRater.

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Wonderful!! I thought my truck would be in the shop for a week. Josh looked at the computer analysis and said it was low voltage. They replaced my battery and cleared up everything. Big thanks to John also for his help. Kind and professional!!!

Wonderful!! I thought my truck would be in the shop for a week. Josh looked at the computer analysis and said it was low voltage. They replaced my battery and cleared up everything. Big thanks to John also for his help. Kind and professional!!!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They were very nice and friendly. Made the whole experience favorable, they weren’t pushy and answered all of our questions

They were very nice and friendly. Made the whole experience favorable, they weren’t pushy and answered all of our questions

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Victor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Chevrolet Hub City. Please don't hesitate to reach out if there's anything additional we can do for you.

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went to get in my 2008 suburban to run some errands 06oct26, and the car would't start - thought maybe the battery was dead - replaced it, but car was deader than before--if possible - called a tower to move the car to gene messer chevrolet - they discovered that all 15 of the car electronic systems had failed together with the control module - they ordered in replacement control module and installed it - car now runs like it should after the new control module was installed - very pleased with the finished job - j.e.p.

went to get in my 2008 suburban to run some errands 06oct26, and the car would't start - thought maybe the battery was dead - replaced it, but car was deader than before--if possible - called a tower to move the car to gene messer chevrolet - they discovered that all 15 of the car electronic systems had failed together with the control module - they ordered in replacement control module and installed it - car now runs like it should after the new control module was installed - very pleased with the finished job - j.e.p.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Completely satisfied with customer service! Oil change rotation and all the rest for 1st service done in under and hour!

Completely satisfied with customer service! Oil change rotation and all the rest for 1st service done in under and hour!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Chevrolet Hub City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Went in for oil service and warranty work. Had 11:00 appointment, everything went well and it was ready in about two hours. Very happy with experience! Josh was great to work with.

Went in for oil service and warranty work. Had 11:00 appointment, everything went well and it was ready in about two hours. Very happy with experience! Josh was great to work with.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

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Excellent customer service and very nice, big area to wait in. Good selection of drinks and free popcorn. Josh, my Service advisor was very courteous and helpful. He kept me updated on the time line for my oil change and informed me about when next service on my C8 corvette should be scheduled.

Excellent customer service and very nice, big area to wait in. Good selection of drinks and free popcorn. Josh, my Service advisor was very courteous and helpful. He kept me updated on the time line for my oil change and informed me about when next service on my C8 corvette should be scheduled.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Cynthia, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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They took my truck in, diagnose the problem, and returned it to me in great shape. Very satisfied. I will use them again. They were very nice and kept in touch with me.

They took my truck in, diagnose the problem, and returned it to me in great shape. Very satisfied. I will use them again. They were very nice and kept in touch with me.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mike, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Chevrolet Hub City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Ehsan was great to work with and the whole team made the process of buying a car easy.

Ehsan was great to work with and the whole team made the process of buying a car easy.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Janel was very accommodating.A very good listener.. Took the time to explain the issues and address my concerns.. I will be contacting her for my next appointment

Janel was very accommodating.A very good listener.. Took the time to explain the issues and address my concerns.. I will be contacting her for my next appointment

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Frank, thank you so much for your positive comments about Group 1 Chevrolet Hub City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Easy to get appointment scheduled. The service writer was prepared & efficient. He reviewed my cars past service and recommended tire rotation. Fast service techs turn-around. Very efficient checkout!

Easy to get appointment scheduled. The service writer was prepared & efficient. He reviewed my cars past service and recommended tire rotation. Fast service techs turn-around. Very efficient checkout!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ron, we are very happy to have provided you with such a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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