Reviews
Service manager was complete and nice and very helpful
Service manager was complete and nice and very helpful and the staff was very helpful
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very helpful service and costed me less than I expected!
Very helpful service and costed me less than I expected! Also offered a good deal on tires and I’m so grateful!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
We had a great service and polite to deal with.
We had a great service and polite to deal with. More knowledge in the work field.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Noah’s customer service was fantastic!
Noah’s customer service was fantastic! He explained everything every step of the way! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tiffany, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very clean.
Very clean. Professional. And attentive. I was particularly impressed with the service writer I had. I believe his name was Noah.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thanks for your praise and kind comments about Noah. We are always more than happy to assist you if anything else comes up. Take care!
Paula was very helpful.
Paula was very helpful. Made the car buying process easy and painless. Thanks for the hard work!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found Paula to be so supportive during your experience here at Gene Messer Ford Lubbock. Please don't hesitate to reach out if there's anything additional we can do for you.
Our sales person was Alyssa and she was great!
Our sales person was Alyssa and she was great! She went above and beyond to have me as a customer and I would shop there again because she was on top of everything and answered any questions I had. Great job Alyssa!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Donnie, we're happy you found Alyssa to be so supportive during your experience here at Gene Messer Ford Lubbock. Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience buying new car at Gene Messer.
Great experience buying new car at Gene Messer. Very friendly people there and a fair price.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Richard, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Marcos took good care of me.
Marcos took good care of me. Got me in and out with no issues. Great customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Lubbock. If you have any further questions, please give us a call. We're always happy to help!
Service at Gene Messer is the best in town, they picked
Service at Gene Messer is the best in town, they picked up my car, worked on it and delivered back, it was so easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.