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(404 reviews)

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ALL MANAGERS HERE ARE xxxx AND LIE TO CUSTOMERS

THEY MADE US DRIVE OVER 1 HOUR FOR A FRAUD AD AND THEN TOLD US THE STOCK NUMBER DID NOT EXIST. WE WENT TO ANNISTON AND BOUGHT A NEW KIA WITH NO DRAMA.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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The service was great and done in a timely manner. The...

The service was great and done in a timely manner. The staff was very courteous and helpful. I plan to continue to use them for my service on my Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

I saw your adds on tv, but I was not sure if I would be...

I saw your adds on tv, but I was not sure if I would be able to purchase a car from you because of some issues I have. Steve was very nice and assured me that he would get me in a car. He was very friendly and explained the whole process to me. I was impressed that after he explained all the workings of the car he took the time to program my cell phone to it. Wonderful, I just love this feature. Also there were serveral followup calls just to make sure I had a pleasant experience and to thank me for my purchase and to say they hope I enjoy. Everyone I came in contact with even the phone calls and even the company who financed my car was great. Would I recommend Kia Gardendale to anyone. YES!!!!!! I would tell them to ask for Steve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

I really enjoyed Jimmy Dean as our car saleman. He did a...

I really enjoyed Jimmy Dean as our car saleman. He did a really great job getting me a car that I love. I would recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.