Reviews
Always Great!
Everytime I visit Walker Cadillac they are very friendly and listen to my concerns. They have done all the work on my vehicle so far and will continue to work on it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Walker Cadillac Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Walker Cadillac Buick GMC Team
Great service
Very efficient which is important when going before work. The staff is very friendly and always helpful. My vehicle was ready for pick up as promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership
The salesperson cared that I was there and was willing to Answer any questions. It was a pleasing experince. The salesman told me all l needed to know about the car and the company.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Walker GMC picked up my truck and serviced it and dropped it off at the office. it is a big help and convenient in these busy days Thanks again David Sales
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great customer service, clean facility
Everyone was so nice & helpful - fix the problem with the AC & in less time than was originally stated. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Poor Service
I was charged over $1600 for an antifreeze leak that I was assured was 100% fixed when I picked up my car. After a few days I noticed the leak was back. I took my car back to Walker Cadillac Buick GMC and was told by the service department that it was another issue. The customer service was very rude and nasty. Before they started work on the car I asked them to complete a full inspection and to let me know all that was wrong. Now that the car is still leaking antifreeze, and they have ripped me off, they don't want to take responsibility for not doing the job right. Basically I just paid them to do nothing. I wouldn't recommend their service to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am concerned by your rating and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Regards, Walker Cadillac Buick GMC Team.
Customer
Staff very friendly and waiting area was comfortable. I was in and out within a very reasonable time. "|"
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Where "Friends" go to buy a Car in Carrollton.
Excellent Service Everyone is always professional and courteous.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New Truck
had a great experience I got the salesman that I wanted that was there.I have dealt with this dealership before they have always been Great. Also the salesman was very knowledgeable about the vehicle, went over it when I test drove and when I bought it with my wife and I.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service Department
I purchased a 2017 GMC Acadia Denali and the Sales Team was great. I went for my first oil change last week and the Service Department was so friendly and took care of everything. I appreciate being made to feel welcome and their willingness to assist my service needs. Thanks to all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase