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John Thornton Buick GMC

(483 reviews)
Visit John Thornton Buick GMC
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 834-9664 (888) 834-9664
Used (877) 876-2676 (877) 876-2676
Service (888) 831-6527 (888) 831-6527

Reviews

(483 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Thornton Buick GMC from DealerRater.

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Graet Service

Courteous and professional service department. It's a pleasure having Walker Cadillac as my dealership. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Looking at used, bought a new car!

I was looking at the used inventory and saw the 2017 Acadia Ltd. When I went back to speak to someone about the car, Tim was great, he was so very helpful and accommodating. He could have easily shown me other vehicles. After listening to my desire for safety features over entertainment, he helped me begin the process. I had to wait on an insurance payment and everyone's patience was greatly appreciated. I felt welcomed and my questions were answered before I could ask!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service

Wow I can't said enough good thinks about this dealership my experience was phenomenal I just purchase my dream car a corvette stingray Tim and Dotson treated me like family customer service was great I would recommend this dealer to anyone looking for a car I drove 4 hours it was well worth it I was in and out in 1 hour Awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service and sales team

Thanks to everyone for working out the glitch and the loaner car for the weekend. Everyone has been great!!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Wonderful dealership

Jon Day was our sales guy and he was fantastic! He did not push us, as most sales people do. He showed us all the features on the vehicle. Very pleasant to deal with. Shannon in the finance department is amazing! Very happy with this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Easy Purchase

Everyone was great, so helpful and courteous. It means a lot when a dealership goes out of their way to satisfy a customer. I am glad I chose Walker GMC again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Easy online scheduling for vehicle maintenance, fast, courteous service, great customer lounge. Having dealt with many car dealerships, walker gmc is the best i have dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pushing closing time

Rolled in right at closing time with a tire issue. They did not hesitate to get me going even though it was closing time. Thanks for getting me going, if you need a great dealer, look no further. Go see Mark Foster and their awesome staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Easy New Purchase

I worked with Mark Foster, the owner, and he was professional, courteous and appreciated our business. He followed up when he said he would and I would highly recommend him. The other employee that I met was also very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service! Walker Cadillac is #1 in my book!

It was a pleasant experience. You made appointments at your convenience. I explained the problems I was having with my car and I was informed it would take a couple days to fix. I didn't have any other means of transportation and without me asking, Walker Cadillac took it upon themselves to provide me with a rental car. I was very impressed by their Great customer service and professionalism. I will be recommending Walker Cadillac to all my friends and Co-workers. They make you feel like a Valued customer. I am considering buying my next car with Walker Cadillac. Thanks Walker Cadillac you're #1 in my book!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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