John Thornton Buick GMC

Perfectly satisfied with their service. I have been using John Thornton and their predecessor dealership at this location for over 25 years. I have never had an issue, and I trust their advice about my service needs and their honesty in recommending when a service is not necessary. Their service department is a factor in why I buy my GM vehicles from them.R

Zach Robinson and his team go above and beyond to help the customer! The only place to buy a vehicle!

Deceptive advertising. Lists vehicles as under a certain price per month payment and offers pre-qualification on vehicles they don't offer financing for. Was pressured to make an 8 hour round trip and only found out financing wasn't available when I asked for specific details on the down-payment and monthly payment before I left home.

Great have always, been very professional, to the point, of how long it going to take, , been going there for years, best dealership in metro Atlanta

If I could give this dealership a 0 that score would still be too high for the service I received. I was looking to but sensible preowned vehicle. After agreeing to a $0 price deduction for being a cash buyer I was told by the Used Car Manager Glenn that he could sell this vehicle to several other people and I could pay the entire balance today even though I was not taking delivery of the car until the scratches were buffed out of the door. The experience of purchasing a car is supposed to be memorable. After being yelled at for no apparent reason I gathered my dignity and took my business back to AutoNation. They didn't even bother to wash the car before they showed it to me!

My main purpose of my visit was to see a used 2020 Lexus RX450h. As the dealership is approx 1.5hrs away from my home, I called ahead to verify that the vehicle was available. I was reassured that it was. The representative on the phone says the car would be washed and made rest so that I can see it at is best. I was given the name of the used car manager and was told to ask for him upon arrival. Long story short, the car was sold the day before, no one tried to call me and stop me from making an unnecessary drive. 3 hours of my life lost. Since then I received emails from a used car manager and I replied to them but never heard back. Not even an "I am sorry for a bad experience". Nothing. Based on this single experience, I would NOT recommend this dealership at all. Communication with them is poor and information is unreliable.

Everyone was very helpful, very knowledgeable.Had a great experience with them Would most definitely recommend them

Nathan is fantastic to deal with. This is the fourth truck my family has bought from him.

Best car dealership I have ever dealt with! Amazing staff and the sales man Nathan Teal was amazing!

Very professional, good customer, service, kind, and courteous. I would definitely recommend this dealership to a friend