John Thornton Buick GMC

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4.2
(427 reviews)
Visit John Thornton Buick GMC
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
View all hours
Service Sales
Monday 8:00am–6:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–6:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–3:00pm 8:00am–6:00pm
Sunday Closed Closed
New (888) 834-9664 (888) 834-9664
Used (877) 876-2676 (877) 876-2676
Service (888) 831-6527 (888) 831-6527

Inventory

See all 281 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.

We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online send us an email and we will promptly reply.
A Legacy of Excellence!

Service center

Phone number (888) 831-6527

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

View all 23 employees View less employees

Reviews

4.2
(427 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Thornton Buick GMC from DealerRater.

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5.0

Great dealership with great people with excellent sales

Great dealership with great people with excellent sales experience. Glad I was able to connect with Isaiah.

5.0

Wonderful Salesman and Dealership

This is a wonderful dealership. My sales associate Grant Culbertson did a wonderful job of taking me through the buying process. He was extremely courteous and polite, explained everything very well, and I would definitely buy from him again.

Dealer response

Kathleen, we're happy you found our staff to be so supportive during your experience here at John Thornton Cadillac. We look forward to your next visit! Take care!

5.0

Isaiah was an amazing person to work with!

Isaiah was an amazing person to work with! I would refer him to family and friends!

3.0

Prices were great and they even delivered it 6.

Prices were great and they even delivered it 6.5 hours away. But they were very pushy on the financial end. We had a draft check from our credit union but they were not willing to wait until the funds cleared. Even though I wired $20k as a deposit. They were relentless about financing in house so we could complete the deal in a hurry.

Dealer response

Thank you for your feedback. We are so glad that we were able to assist with competitive financing and deliver the vehicle to your door. We hope you enjoy your new Yukon XL!

5.0

Great job, went above and beyond to help find a way to

Great job, went above and beyond to help find a way to get the right terms for my gmc truck

1.0

Don’t negotiate with this dealership over the phone, if a

Don’t negotiate with this dealership over the phone, if a customer walks in with a better deal, your phone negotiating means nothing. They will sell the vehicle to the walk in. Very poor business practice.

Dealer response

We strive to be as fair to customers as possible, which is why we do not hold vehicles until the paperwork has been signed. It has nothing to do with the structure of the purchase. We apologize that the vehicle of interest was sold before you could make a decision, and would be happy to help you find something similar that fits your wants and needs.

5.0

As the dealership was in GA and I am in SC there was lots

As the dealership was in GA and I am in SC there was lots of phone conversation. Glenn helped me through the process and we got a lot done before we arrived. The car was like new and we were happy with it. The car hit all of our criteria. We tidied up a few details and overall it was a pleasant experience. I would strongly recommend this dealership to anyone in the market.

5.0

My Salesman was awesome to work with.

My Salesman was awesome to work with. He helped me navigate the options that best fit my needs. Thanks Anthony Gray

1.0

Awful

100 percent the worst run organization I’ve ever seen in my life. I bought a very expensive truck from them because they were the only ones that had one in stock and I needed a vehicle quickly. Absolutely terrible service from the service department all the way up to the salesman and the financial guy. I Do have an over 850 credit score with lots of collateral and have bought vehicles at many dealerships. Never again.

Dealer response

It is disappointing for us to hear that your experience was anything less than great. When you have an opportunity, please reach out to us at (770) 832-9602 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

5.0

We were very pleased with the way were treated!

We were very pleased with the way were treated! I would drive 2 hours again!

See all 427 reviews