John Thornton Buick GMC

AJ was very helpful and knowledgeable. We will definitely buy our next ride from him!!

I did not buy from this dealership because they transferred the car I wanted to another John Thornton dealership. My experience with this dealership was very good. I ended up buying from John Thornton Chevrolet.

While trying to potentially purchase a truck with them from online add, they took my information and said nothing. After I reinquired, they told me the vehicle had been sold, do I have interest in another. Would have appreciated it had told me up front that what I was interested in was not available instead of leading me along to get my info.

I inquired about a specific vehicle on cars.com. I receive useless emails from Kathryn Harris, Internet Sales Specialist, with no specific information about the vehicle I was interested in. I replied letting her know she did not answer my question. Now after months of continued annoying sales emails, but never a personal response I am posting this review.

Horrible sales experience don’t buy from them. They told me I couldn’t buy a new Yukon from them because I wouldn’t use them to finance. I was told by AJ that cash isn’t king finance is key. Wow instead of taking cash in hand they would rather wait to collect money off of someone that has to get a higher interest rate. In all my 44 years I have never heard of anything like this before. Thank you all for wasting my time I could have went to a different dealership instead. Now the other dealership Yukon is sold but atleast they are willing to look for me another one. Customer service isn’t key there so if you expect to be treated equally you won’t find it at this dealership.

The experience is always a good one. They are professional, kind and efficient.

Great service and friendly sales rep. Had to wait to long to get vehicle ready for pick up after letting salesperson know that we will be picking up vehicle the next day or next day after that.

Very dishonest and not friendly. When they sale you a car they don’t care about helping you anymore. All they care about is making a sale. They were making fun of a customer I guess they didn’t think I could hear them.

The most amazing experience! Omg! Wow! Wow! Wow! If you need anything done bring your unit here! Nobody better! Thank you so much for helping me for such a great experience and great price!!!!!!! Wow! Y’all are the real MVPs!! What a squad!

Salesman Anthony was particularly refreshing. He was calm, helpful, knowledgeable and did not push the sale. He was a pleasure to get to know and to work with.